Common questions about The Smile Train UK's rating, finances, and Charity Commission status.
Is The Smile Train UK a good charity? +
The Smile Train UK scores 49 out of 100 (2 stars — Poor) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 51% of its spending goes to charitable activities (3-yr avg) and its accounts are late. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is The Smile Train UK a legitimate charity? +
The register data used for this profile lists The Smile Train UK as a registered charity (charity number 1114748). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1114748&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is The Smile Train UK's charity number? +
The Smile Train UK's charity number is 1114748. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is The Smile Train UK's charity rating? +
The Smile Train UK scores 49 out of 100 on CharityCompare (2 stars — Poor). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does The Smile Train UK have reviews and complaints? +
CharityCompare does not host public user reviews for The Smile Train UK. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (2 red flags on this profile: late accounts filing; high fundraising costs). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches The Smile Train UK? +
Across the recent disclosed accounts used for this score, 51% of The Smile Train UK's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are The Smile Train UK's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 49% of total expenditure and fundraising plus separately reported governance figures amount to about 52% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at The Smile Train UK. The Smile Train UK's annual return for the year ending 30 June 2025 reports 2 employees paid more than £60,000. The highest reported pay band is £80,001–£90,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does The Smile Train UK receive? +
The Smile Train UK reported £14m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing.
Are The Smile Train UK's accounts up to date? +
Filing status: late (last filing 2026-04-20). CharityCompare flags late or missing accounts separately from the financial score.
Where is The Smile Train UK based? +
The Smile Train UK's registered contact address is in York (YO26 7NH). It tells the regulator it operates in Argentina, Bangladesh, Bulgaria, Cameroon, Chile, Colombia, with a focus on disability.
How much is The Smile Train UK's chief executive paid? +
The Charity Commission register does not name individual salaries. The Smile Train UK's annual return for the year ending 30 June 2025 reports 2 employees paid more than £60,000. The highest reported pay band is £80,001–£90,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does The Smile Train UK's money come from? +
The Smile Train UK reported £14m total income for the year ending 30 June 2025. The largest sources were donations and legacies £14m (100%), investments £21k (0%). Legacies (gifts in wills) contributed £3.7m.
Can I claim Gift Aid on a donation to The Smile Train UK? +
The register records The Smile Train UK as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are The Smile Train UK's trustees paid? +
The Smile Train UK's annual return for the year ending 30 June 2025 reports that no trustee received remuneration or other benefits from the charity.
When was The Smile Train UK registered as a charity? +
The Smile Train UK was entered on the register on 19 June 2006. It is also a company registered at Companies House (company number 05738962).
How does CharityCompare score The Smile Train UK? +
We calculate a Clarity Score of 0–100 from four pillars in The Smile Train UK's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and The Smile Train UK's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.