Find support

Find the right route to help

Start with what you need, then check the provider’s eligibility and local coverage. These 8 source-checked routes are an initial selection, not a complete directory of UK services. Inclusion is not a rating or endorsement.

8 support routes. Local finders require a further postcode and eligibility check on the provider’s website.

Macmillan Cancer Support · Phone / online

Cancer Support Line

Information and emotional support, with routes to money and benefits advice.

Who can use it: People affected by cancer, including family and friends.
Coverage: England, Wales, Scotland, Northern Ireland
Access and next step: Use the official contact page to choose a channel. Accessible information includes BSL, audio and easy-read formats.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Macmillan Cancer Support · Local finder

Find local cancer support

A postcode-based finder for information centres and support services.

Who can use it: People looking for cancer information or support near them.
Coverage: England, Wales, Scotland, Northern Ireland — local availability must be checked
Access and next step: Enter your postcode on Macmillan’s website; check each provider’s eligibility, access and opening arrangements.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Samaritans · Phone / online

Someone to listen

Free phone support on 116 123, day or night.

Who can use it: Anyone who needs someone to talk to.
Coverage: England, Wales, Scotland, Northern Ireland
Access and next step: Phone support is available across the UK and Ireland. Online chat availability is limited; check the provider’s current channels.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Samaritans · Local finder

Find a branch offering in-person visits

Some branches offer face-to-face listening support.

Who can use it: People who would prefer an in-person conversation.
Coverage: England, Wales, Scotland, Northern Ireland — local availability must be checked
Access and next step: Availability differs by branch. Check opening times and contact the branch before travelling; do not assume every branch offers visits.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Shelter · Phone / online

Housing and homelessness help in England

Housing information, helpline and webchat routes.

Who can use it: People facing homelessness, unsafe housing or the risk of losing their home.
Coverage: England
Access and next step: Choose the route matching your situation on Shelter’s site. Scotland has a separate Shelter service; this entry covers England.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Shelter · Local finder

Find a local housing adviser

Official local-service finder.

Who can use it: People seeking local housing advice in England.
Coverage: England — local availability must be checked
Access and next step: Check the listed service’s catchment, appointment process and accessibility before travelling.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

Mind · Phone / online

Mental-health information and support lines

Separate information, support, benefits and legal-information lines.

Who can use it: People seeking mental-health information, wellbeing support or service-finding help.
Coverage: England, Wales
Access and next step: These lines serve England and Wales and are not a crisis service. Opening times and call charges depend on the line.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile

PDSA · Local finder

Check eligibility for veterinary help

Routes to free or lower-cost veterinary services for eligible owners.

Who can use it: Pet owners receiving qualifying benefits within a participating service’s postcode catchment.
Coverage: England, Wales, Scotland, Northern Ireland — local availability must be checked
Access and next step: Use the official eligibility checker. Coverage, qualifying benefits, fees and pet limits vary; PDSA says it does not provide financial aid.

Official service page checked 2026-09-07. Availability may change; confirm directly with the provider.

Check service details →Charity profile