Common questions about The Countess Charity's rating, finances, and Charity Commission status.
Is The Countess Charity a good charity? +
The Countess Charity scores 71 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 62% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is The Countess Charity a legitimate charity? +
The register data used for this profile lists The Countess Charity as a registered charity (charity number 1050015). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1050015&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is The Countess Charity's charity number? +
The Countess Charity's charity number is 1050015. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is The Countess Charity's charity rating? +
The Countess Charity scores 71 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does The Countess Charity have reviews and complaints? +
CharityCompare does not host public user reviews for The Countess Charity. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (2 red flags on this profile: insufficient trustee oversight; high fundraising costs). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches The Countess Charity? +
Across the recent disclosed accounts used for this score, 62% of The Countess Charity's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are The Countess Charity's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 38% of total expenditure and fundraising plus separately reported governance figures amount to about 40% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at The Countess Charity. The Countess Charity's annual return for the year ending 31 March 2025 reports no employees paid more than £60,000. Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does The Countess Charity receive? +
The Countess Charity reported £664k total income in its 2025 accounts, based on UK regulator filings. Five-year trend: stable.
Are The Countess Charity's accounts up to date? +
Filing status: up to date (last filing 2026-01-31). CharityCompare flags late or missing accounts separately from the financial score.
Where is The Countess Charity based? +
The Countess Charity's registered contact address is in Chester (CH2 1UL). It tells the regulator it operates in Cheshire West & Chester, Uganda, with a focus on health.
How much is The Countess Charity's chief executive paid? +
The Charity Commission register does not name individual salaries. The Countess Charity's annual return for the year ending 31 March 2025 reports no employees paid more than £60,000. Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does The Countess Charity's money come from? +
The Countess Charity reported £664k total income for the year ending 31 March 2025. The largest sources were donations and legacies £264k (40%), trading and fundraising events £259k (39%), investments £141k (21%). Legacies (gifts in wills) contributed £12k.
Can I claim Gift Aid on a donation to The Countess Charity? +
The register records The Countess Charity as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are The Countess Charity's trustees paid? +
The Countess Charity's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.
What was The Countess Charity previously called? +
The register lists these previous names for The Countess Charity: The Countess of Chester Hospital NHS Charitable Funds; The Countess of Chester Hospital NHS Trust Charitable Fund.
When was The Countess Charity registered as a charity? +
The Countess Charity was entered on the register on 20 October 1995.
How does CharityCompare score The Countess Charity? +
We calculate a Clarity Score of 0–100 from four pillars in The Countess Charity's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and The Countess Charity's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.