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At a Loss.org

100 /100

Clarity score

Exceptional

Charity accounts, evidence & financial rating

100/100 Clarity Score · 5 stars · Charity Commission filings · How we score

Register checked 4 October 2026 · latest accounts 2024

Official regulator data
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Quick answer

Is At a Loss.org a good charity?

At a Loss.org scores 100/100 (5 stars, Exceptional) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2024 (£628k total income, 100% cause spend, latest year). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

Income

£628k

Accounts 2024-12-31

Spending

£475k

Accounts 2024-12-31

Charitable activities

100%

latest year · share of spending

Accounts filing

On time

Charity Commission

On this pageJump to a section
Portsmouth · UK-wide · PO19 9WW Reg 1169269 Registered charity Official website Charity Commission register

What does At a Loss.org do?

Signposting bereaved people in the UK to relevant and up to date support services, information and resources via our national website. Training and resourcing professionals to support bereaved adults and young people, including churches, to provide community support. Collaborating with others to improve accessibility to bereavement support across the UK and understanding of the impact of loss

Activities reported by the charity on the official register · extract . This is separate from the accounts data used for its rating.

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How much does At a Loss.org raise and spend?

Accounts period 2024-01-01 to 2024-12-31 · Source: Charity Commission filings

At a Loss.org revenue and expenses for 2024
Category Amount % of spend
Total income £628k —
Total expenditure £475k —
Charitable activities £475k 100%
Fundraising £0 0%
Reported governance £99k 21%

Governance can already be allocated within other expenditure categories. It is not a separate measure of all administration costs; do not add these rows without checking the accounts notes.

What changed in At a Loss.org’s latest accounts?

Reported totals for 2024 compared with 2023. Changes can reflect the accounting period, restricted grants or restructuring as well as the charity’s work.

Income change
+220.8%
£196k → £628k
Spending change
+169.4%
£176k → £475k
Charitable activities share
Not disclosed
Both years need a disclosed spending split.

These are annual figures. The Clarity Score may use averages across several disclosed years. Source: official accounts.

100%On charitable activities

Where does the money go?

Latest accounts (2024) · £475k spent

  • Charitable activities100%

Charities usually allocate governance costs across their other spending categories, and these reported figures add up to more than total spending, so governance is not drawn as a separate slice. The accounts table shows it separately.

From the annual return

What does At a Loss.org pay its staff, and where does its money come from?

Answers At a Loss.org gave in its annual return to the Charity Commission for the year ending 31 December 2024, plus its register entry. These are the charity's own disclosures, not part of the Clarity Score.

How much are At a Loss.org's highest-paid staff paid?

At a Loss.org's annual return for the year ending 31 December 2024 reports no employees paid more than £60,000.

The register reports headcounts in salary bands, not names. The chief executive's pay is normally disclosed in the remuneration note of the trustees' annual report.

Where does At a Loss.org's money come from?

At a Loss.org reported £628k total income for the year ending 31 December 2024. The largest sources were donations and legacies £617k (98%), charitable activities £7,934 (1%), investments £3,022 (0%).

  • Donations and legacies £617k · 98%
  • Charitable activities (fees and contracts) £7,934 · 1%
  • Investments £3,022 · 0%

Cash at year end: £232k · unrestricted funds: £223k · restricted funds: £3,283. Restricted funds can only be spent on purposes set by the donor.

Can I claim Gift Aid, and are the trustees paid?

The register records At a Loss.org as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration. Work out your Gift Aid

At a Loss.org's annual return for the year ending 31 December 2024 reports that no trustee received remuneration or other benefits from the charity.

Registration details

Registered as a charity
Where it says it operates
Throughout England and Wales · Scotland · Northern Ireland · Isle of Man

Source: Charity Commission register and annual return data, Open Government Licence v3.0. A blank answer in the return is shown as not reported, never as “no”.

How have At a Loss.org's finances changed over five years?

Income rose 377% from £132k in 2020 to £628k in 2024; spending was £475k in 2024.

£0 £200k £400k £600k £800k 2020 2021 2022 2023 2024 Income 2020: £132k Spending 2020: £86k Income 2021: £121k Spending 2021: £122k Income 2022: £121k Spending 2022: £122k Income 2023: £196k Spending 2023: £176k Income 2024: £628k Spending 2024: £475k Cause spend 2024: £475k
  • Income
  • Spending
  • Cause spend
At a Loss.org income and spending by accounts year
Year Income Spending Charitable activities
2024 £628k £475k £475k
2023 £196k £176k Not disclosed
2022 £121k £122k Not disclosed
2021 £121k £122k Not disclosed
2020 £132k £86k Not disclosed

Cause spend is plotted only when the filing discloses a split · Source: Charity Commission filings

Financial context

How do its finances compare with similar charities?

Compare At a Loss.org with 24 other health charities in our detailed dataset: the same regulator, £500k–£1m income band and accounts ending in 2024. Each period covers 50–54 weeks. These are reference points, not targets or a ranking of impact.

Swipe across the table to see the peer median and coverage.

Latest annual figures, accounts ending 2024-12-31. Peer medians exclude this charity; the median is the middle value.
MeasureThis charityPeer medianPeer coverage
Annual income £628k £755k 24 of 24
Annual spending £475k £654k 24 of 24
Charitable activities share 100.0% 83.3% 23 of 24

The annual spending share can differ from the multi-year average shown elsewhere. Missing disclosures are excluded, never counted as zero. We show a median only with at least ten peer disclosures. Different year-end months, restricted funding and delivery models can still limit comparisons.

How does At a Loss.org compare?

The share of each group scoring at or below At a Loss.org, including tied scores. A group matched on cause, income band and accounts year appears when at least ten records qualify. Broader groups below may mix reporting periods and operating models. Groups include this charity; percentiles measure our financial rating, not impact.

Same cause, income band and accounts year (2024) 100thpercentile

Scores at or above 100% of 25 charities with the same primary cause, income band and latest accounts year · 100/100 vs 82 peer average.

Income band (£500k–£1m) 100thpercentile

Scores at or above 100% of 2,127 charities in its income band · 100/100 vs 78 peer average.

Health charities 100thpercentile

Scores at or above 100% of 526 charities in this cause · 100/100 vs 72 peer average.

Where At a Loss.org sits

The causes this charity is classified under, and other charities working nearby.

Evidence and interpretation

What the evidence says about At a Loss.org

In 2024, reported income was £627,920 and expenditure was £475,441. Income exceeded expenditure by £152,479. This annual balance is not the charity’s available cash or unrestricted reserves.

More financial context

Income rose 220.8% compared with 2023. Read the accounts notes for restricted grants, legacies and one-off receipts before treating the movement as a trend.

Calculated from our dated accounts dataset, refreshed 2026-09-06. This is not an audit or a manual review of every filing. Original register and accounts · How calculations work.

Find the right support

Who it supports and how to access its work

Reported beneficiaries: Children/young People; Elderly/old People; People With Disabilities; People Of A Particular Ethnic Or Racial Origin; Other Charities Or Voluntary Bodies; Other Defined Groups; The General Public/mankind.

How it works: Provides Services; Provides Advocacy/advice/information; Sponsors Or Undertakes Research; Acts As An Umbrella Or Resource Body; Other Charitable Activities.

Use the official contact details to check eligibility, referrals, waiting lists and current service coverage. Broad register classifications and a contact address do not confirm that a particular service is available to you.

Explore source-checked support routes

Grieving, or supporting someone after a death? Find more UK bereavement support services and helplines.

Classifications supplied to the register; extract 2026-10-04. Register contact and activity details · Website listed for this charity

Look beyond the score

Results and impact evidence

We have not added a source-checked programme outcome for this charity. That is a gap in this profile, not evidence that the charity has no impact. Its annual report may contain results that have not been assessed here.

Reported grants to institutions: £0 (2024-12-31). This is spending reported in the annual return, not a measure of beneficiary outcomes or an open grant opportunity. It may already be included in charitable expenditure. Check the source accounts.

What these results can tell you

Counts of services delivered describe activity. They do not by themselves establish lasting change, what would have happened without the programme, or cost-effectiveness. Results with different definitions, populations or years should not be ranked against each other.

How to judge charity impact evidence

What is At a Loss.org's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for At a Loss.org
Metric Score Value
Filing history (5 years)

No recorded lateness in available history = 15 pts · one late filing = 5 pts · two or more or unknown status = 0 pts. Missing data is not proof of late filing.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 5 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

100/100

Financial Health metrics for At a Loss.org
Metric Score Value
Reserves (months of expenditure)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years = 0 pts. Reserves are not necessarily cash; needs vary by operating model.

100% 10 months · 15/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

100% 10/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

100% 2% · 5/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

100/100

Financial Efficiency metrics for At a Loss.org
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

100% 100% · 10/10 pts (Latest year)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

100% 0p per £1 income · 10/10 pts (Latest year, disclosed years)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Community Support metrics for At a Loss.org
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

100% 32 volunteers / 6 staff · 10/10 pts

How we calculate beacon scores →

What trust indicators does At a Loss.org have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    5 trustees on the Charity Commission register

  • Workforce on register

    6 employees · 32 volunteers (5:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores. Registration records a commitment to the Code of Fundraising Practice; it does not certify every fundraising activity.

Check Fundraising Regulator →

Official register

Reg 1169269

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Mrs Carol Jane Oundjian since 2022
  • Luke William Richmond since 2022
  • James Patrick Normand Chair · since 2022
  • Ann Chalmers since 2025
  • Raj Parker since 2025

How reliable is At a Loss.org's data?

Source
Charity Commission (England & Wales)
Accounts year
2024
Filing date
Data refreshed

Medium confidence — some data missing or late

Scores reflect the accounts in our dated data extract. The live register may contain newer filings. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Check the current register entry · Report a data correction

Financial source extract: 2026-09-06. Organisation identifier: 5078023. Method version: 1.1. View method changes.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

Your donation decision

What should you check before donating to At a Loss.org?

  1. 1. Match the name and charity number

    Check 1169269 on the official register. A real charity number alone does not prove that a fundraiser or appeal is authentic.

    Verify the registration →
  2. 2. Read the accounts in context

    Our latest accounts data covers 2024. Compare the accounts period, spending and reserves. An administration cost ratio alone cannot tell you how effective a charity is.

    Explore the financial evidence →
  3. 3. Look for evidence of results

    Read the trustees’ annual report for activities, outcomes and limitations. The Clarity Score measures public reporting; it does not establish the impact of a donation.

    How to read charity accounts →
  4. 4. Compare charities serving your cause

    Compare up to four charities, check the dates behind their figures, and decide which work you want to support. Complete your donation through a verified charity channel.

    Start a comparison with At a Loss.org →
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

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Frequently asked questions

Common questions about At a Loss.org's rating, finances, and Charity Commission status.

Is At a Loss.org a good charity? +

At a Loss.org scores 100 out of 100 (5 stars — Exceptional) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 100% of its spending goes to charitable activities (latest year) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is At a Loss.org a legitimate charity? +

The register data used for this profile lists At a Loss.org as a registered charity (charity number 1169269). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1169269&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.

What is At a Loss.org's charity number? +

At a Loss.org's charity number is 1169269. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is At a Loss.org's charity rating? +

At a Loss.org scores 100 out of 100 on CharityCompare (5 stars — Exceptional). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does At a Loss.org have reviews and complaints? +

CharityCompare does not host public user reviews for At a Loss.org. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (none flagged on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches At a Loss.org? +

Across the recent disclosed accounts used for this score, 100% of At a Loss.org's total spending went to charitable activities. That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are At a Loss.org's overheads? +

Across the recent disclosed accounts used for this score, fundraising costs were about 0% of total expenditure and fundraising plus separately reported governance figures amount to about 21% of expenditure (2024); these categories can overlap, so this is not a distinct total of all administration costs at At a Loss.org. At a Loss.org's annual return for the year ending 31 December 2024 reports no employees paid more than £60,000. Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.

How much income does At a Loss.org receive? +

At a Loss.org reported £628k total income in its 2024 accounts, based on UK regulator filings. Five-year trend: growing.

Are At a Loss.org's accounts up to date? +

Filing status: up to date (last filing 2025-10-03). CharityCompare flags late or missing accounts separately from the financial score.

Where is At a Loss.org based? +

At a Loss.org's registered contact address is in Portsmouth (PO19 9WW). It tells the regulator it operates in England and Wales, Scotland, Northern Ireland, Isle of Man, with a focus on health.

How much is At a Loss.org's chief executive paid? +

The Charity Commission register does not name individual salaries. At a Loss.org's annual return for the year ending 31 December 2024 reports no employees paid more than £60,000. Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.

Where does At a Loss.org's money come from? +

At a Loss.org reported £628k total income for the year ending 31 December 2024. The largest sources were donations and legacies £617k (98%), charitable activities £7,934 (1%), investments £3,022 (0%).

Can I claim Gift Aid on a donation to At a Loss.org? +

The register records At a Loss.org as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.

Are At a Loss.org's trustees paid? +

At a Loss.org's annual return for the year ending 31 December 2024 reports that no trustee received remuneration or other benefits from the charity.

When was At a Loss.org registered as a charity? +

At a Loss.org was entered on the register on 19 September 2016.

How does CharityCompare score At a Loss.org? +

We calculate a Clarity Score of 0–100 from four pillars in At a Loss.org's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and At a Loss.org's most recent accounts cover 2024. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.