Common questions about Helen & Douglas House's rating, finances, and Charity Commission status.
Is Helen & Douglas House a good charity? +
Helen & Douglas House scores 76 out of 100 (4 stars — Good) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 48% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is Helen & Douglas House a legitimate charity? +
The register data used for this profile lists Helen & Douglas House as a registered charity (charity number 1085951). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1085951&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is Helen & Douglas House's charity number? +
Helen & Douglas House's charity number is 1085951. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is Helen & Douglas House's charity rating? +
Helen & Douglas House scores 76 out of 100 on CharityCompare (4 stars — Good). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does Helen & Douglas House have reviews and complaints? +
CharityCompare does not host public user reviews for Helen & Douglas House. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (one red flag on this profile: high fundraising costs). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches Helen & Douglas House? +
Across the recent disclosed accounts used for this score, 48% of Helen & Douglas House's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are Helen & Douglas House's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 52% of total expenditure and fundraising plus separately reported governance figures amount to about 52% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Helen & Douglas House. Helen & Douglas House's annual return for the year ending 31 March 2025 reports 11 employees paid more than £60,000, including 1 employee paid more than £100,000. The highest reported pay band is £110,001–£120,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does Helen & Douglas House receive? +
Helen & Douglas House reported £11m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: stable.
Are Helen & Douglas House's accounts up to date? +
Filing status: up to date (last filing 2026-01-08). CharityCompare flags late or missing accounts separately from the financial score.
Where is Helen & Douglas House based? +
Helen & Douglas House's registered contact address is in Oxford (OX4 1RW). It tells the regulator it operates in England, with a focus on disability.
How much is Helen & Douglas House's chief executive paid? +
The Charity Commission register does not name individual salaries. Helen & Douglas House's annual return for the year ending 31 March 2025 reports 11 employees paid more than £60,000, including 1 employee paid more than £100,000. The highest reported pay band is £110,001–£120,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does Helen & Douglas House's money come from? +
Helen & Douglas House reported £11m total income for the year ending 31 March 2025. The largest sources were trading and fundraising events £4.8m (45%), donations and legacies £4.4m (41%), charitable activities £1.1m (11%). Legacies (gifts in wills) contributed £785k.
Can I claim Gift Aid on a donation to Helen & Douglas House? +
The register records Helen & Douglas House as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are Helen & Douglas House's trustees paid? +
Helen & Douglas House's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.
What was Helen & Douglas House previously called? +
The register lists this previous name for Helen & Douglas House: Helen House and Douglas House.
When was Helen & Douglas House registered as a charity? +
Helen & Douglas House was entered on the register on 30 March 2001. It is also a company registered at Companies House (company number 04120488).
How does CharityCompare score Helen & Douglas House? +
We calculate a Clarity Score of 0–100 from four pillars in Helen & Douglas House's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Helen & Douglas House's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.