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Turn2us

Charity rating & review

68/100 Clarity Score · 3 stars · Charity Commission filings · How we score

Verified · Charity Commission data
68 /100

Clarity score

Needs improvement

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Quick answer

Is Turn2us a good charity?

Turn2us scores 68/100 (3 stars, Needs improvement) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£39m total income, 24% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

London · UK-wide · EC1R 0BJ Reg 207812 Registered charity Official website Charity Commission register

What does Turn2us do?

Turn2us is a registered charity (no. 207812) working in poverty relief across the United Kingdom. Its latest Charity Commission filing directs 24% of spending to charitable activities, holding roughly 7 months of reserves, and files its annual accounts on time. Reported income has been broadly stable over recent years. CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes.

Summarised from public filings — Turn2us hasn't added its own description yet. Work here? Add it free →

In short: TURN2US scores 68 out of 100 (3 stars). 24% average program spend (3-year average). Review the pillar breakdown below.

What is Turn2us?

Turn2us has a Clarity Score of 68 out of 100 on CharityCompare (3 stars, Needs improvement). Charity Commission registration number 207812. Status: Registered. Primary cause area: Poverty relief. Latest accounts year 2025: total income £39m, with 24% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 7 months of operating costs. 1 filing concern(s) noted on this profile. Scores are independent and based on official filings — not a donation recommendation.

Data from Charity Commission register, last updated .

Overall score

68/100

3★ · Needs improvement

Cause spend

24%

3-yr avg · charitable activities

Accountability

100/100

Finance beacon

Income

£39m

Latest year 2025

Reserves

7 mo

Months of running costs

Accounts filing

On time

Charity Commission

£1.2 raised per £1 fundraising (3-yr avg) · 76% overhead · Website on register · Confidence: high

How does TURN2US compare?

Clarity Score percentile against similar UK charities — the share of peers TURN2US scores higher than.

Income band (£10m+)20thpercentile

Scores higher than 20% of 943 charities in its income band · 68/100 vs 77 peer average (marker).

Poverty relief charities22ndpercentile

Scores higher than 22% of 1,502 charities in this cause · 68/100 vs 78 peer average (marker).

How reliable is Turn2us's data?

Source
Charity Commission (England & Wales)
Accounts year
2025
Filing date
Profile reviewed

High confidence — complete filing data

Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

What is Turn2us's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for TURN2US
Metric Score Value
Filing history (5 years)

100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 14 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

93/100

Financial Health metrics for TURN2US
Metric Score Value
Reserves (months of cash)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts.

100% 7 months · 15/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

90% 9/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

80% 7% · 4/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

0/100

Financial Efficiency metrics for TURN2US
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

0% 24% · 0/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

0% 82p per £1 income · 0/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

0/100

Community Support metrics for TURN2US
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

0% 25 volunteers / 657 staff · 0/10 pts

How we calculate beacon scores →

What is Turn2us's Clarity Score?

68/100 total · Needs improvement · 3 of 5 stars

Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.

100/100
Accountability & Transparency
93/100
Financial Health
0/100
Financial Efficiency
0/100
Community Support

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Filing history (5 years)15/15 pts
Trustee oversight14 trustees · 15/15 pts
Declared policies10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

93/100

Reserves (months of cash)7 months · 15/15 pts
Income stability / growth9/10 pts · 3-year average
Liabilities to assets7% · 4/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

0/100

Program expense ratio24% · 0/10 pts (3-year average)
Fundraising efficiency82p per £1 income · 0/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

0/100

Volunteer-to-staff ratio25 volunteers / 657 staff · 0/10 pts

How much does Turn2us raise and spend?

Latest filed year 2025 · Source: Charity Commission filings

TURN2US revenue and expenses for 2025
Category Amount % of spend
Total income £39m
Total expenditure £45m
Charitable activities £11m 24%
Fundraising £34m 76%
Governance & admin £72k 0%
24%On charitable activities

Where does the money go?

Latest accounts (2025) · £45m spent

  • Charitable activities24%
  • Fundraising76%
  • Governance0%

What trust indicators does Turn2us have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    14 trustees on the Charity Commission register

  • Workforce on register

    657 employees · 25 volunteers (0:1 volunteer-to-staff)

Fundraising Regulator

Not listed as member

Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.

Check Fundraising Regulator →

Official register

Reg 207812

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Edwina Johnston since 2020
  • Alexander James MacDonald since 2022
  • Holly Alexandra Tippett Simpson since 2022
  • Denise Amelia Ramsey since 2022
  • Philippe Olivier Lintern since 2022
  • Kaveed Ali since 2023
  • Jenny Cooke since 2023
  • Jenny Oklikah since 2023
  • Arvinda Gohil OBE since 2025
  • Dr John Loughton BEM since 2025
  • Joyce Selina Frederick since 2025
  • Umar Abdur-Rehman Ansari since 2025
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

How have Turn2us's finances changed over five years?

£0k £11400k £22800k £34200k £45600k 2021 2022 2023 2024 2025 Income 2021: £34,865k Spending 2021: £35,047k Cause spend 2021: £8,850k Income 2022: £31,846k Spending 2022: £34,908k Cause spend 2022: £9,281k Income 2023: £34,224k Spending 2023: £40,052k Cause spend 2023: £9,791k Income 2024: £45,297k Spending 2024: £41,988k Cause spend 2024: £10,226k Income 2025: £39,240k Spending 2025: £44,650k Cause spend 2025: £10,658k
  • Income
  • Spending
  • Cause spend

Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts

What are the key facts about Turn2us?

Overall score
68/100 (3★)
Income
£39m
Cause spend
24% of expenditure
Reg number
207812
Scope
UK-wide
Reserves
7 months
Trustees
14
Accounts year
2025
Filing
up to date

Where TURN2US sits

The causes this charity is classified under, and other charities working nearby.

Similar poverty relief charities

Top-rated peers by CharityCompare score

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What red flags does Turn2us have?

Frequently asked questions

Common questions about Turn2us's rating, finances, and Charity Commission status.

Is Turn2us a good charity? +

Turn2us scores 68 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 24% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Turn2us a legitimate charity? +

Yes — Turn2us is a legitimate registered charity (charity number 207812). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/207812. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact.

What is Turn2us's charity number? +

Turn2us's charity number is 207812. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Turn2us's charity rating? +

Turn2us scores 68 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Turn2us have reviews and complaints? +

CharityCompare does not host public user reviews for Turn2us. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (1 filing concern(s) noted on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Turn2us? +

According to its 2025 regulator filing, 24% of Turn2us's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Turn2us's overheads? +

According to its 2025 regulator filing, fundraising costs were about 76% of total expenditure and combined overheads (fundraising plus governance) were about 76% of total expenditure at Turn2us. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Turn2us's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register.

How much income does Turn2us receive? +

Turn2us reported £39m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: stable.

Are Turn2us's accounts up to date? +

Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score.

Where is Turn2us based? +

Turn2us is listed at London · UK-wide · EC1R 0BJ and operates UK-wide, focused on poverty relief.

How does CharityCompare score Turn2us? +

We calculate a Clarity Score of 0–100 from four pillars in Turn2us's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Turn2us's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.