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Refugee Action

Charity rating & review

79/100 Clarity Score · 4 stars · Charity Commission filings · How we score

Verified · Charity Commission data
79 /100

Clarity score

Good

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Quick answer

Is Refugee Action a good charity?

Refugee Action scores 79/100 (4 stars, Good) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£6.9m total income, 82% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

London · UK-wide · N1 9RL Reg 283660 Registered charity Official website Charity Commission register

What does Refugee Action do?

Refugee Action is a registered charity (no. 283660) working in refugees & asylum across the United Kingdom. Its latest Charity Commission filing directs 82% of spending to charitable activities, holding roughly 2 months of reserves, and files its annual accounts on time. Reported income has been declining (≈6% a year). CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes.

Summarised from public filings — Refugee Action hasn't added its own description yet. Work here? Add it free →

In short: REFUGEE ACTION scores 79 out of 100 (4 stars). 82% average program spend (3-year average). Review the pillar breakdown below.

What is Refugee Action?

Refugee Action has a Clarity Score of 79 out of 100 on CharityCompare (4 stars, Good). Charity Commission registration number 283660. Status: Registered. Primary cause area: Refugees & asylum. Latest accounts year 2025: total income £6.9m, with 82% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 2 months of operating costs. 1 filing concern(s) noted on this profile. Scores are independent and based on official filings — not a donation recommendation.

Data from Charity Commission register, last updated .

Overall score

79/100

4★ · Good

Cause spend

82%

3-yr avg · charitable activities

Accountability

100/100

Finance beacon

Income

£6.9m

Latest year 2025

Reserves

2 mo

Months of running costs

Accounts filing

On time

Charity Commission

£5.8 raised per £1 fundraising (3-yr avg) · 19% overhead · Website on register · Confidence: high

How does REFUGEE ACTION compare?

Clarity Score percentile against similar UK charities — the share of peers REFUGEE ACTION scores higher than.

Income band (£5m–£10m)51stpercentile

Scores higher than 51% of 619 charities in its income band · 79/100 vs 78 peer average (marker).

Refugees & asylum charities15thpercentile

Scores higher than 15% of 26 charities in this cause · 79/100 vs 87 peer average (marker).

How reliable is Refugee Action's data?

Source
Charity Commission (England & Wales)
Accounts year
2025
Filing date
Profile reviewed

High confidence — complete filing data

Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

What is Refugee Action's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for REFUGEE ACTION
Metric Score Value
Filing history (5 years)

100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 10 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

47/100

Financial Health metrics for REFUGEE ACTION
Metric Score Value
Reserves (months of cash)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts.

67% 2 months · 10/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

0% 0/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

80% 6% · 4/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

75/100

Financial Efficiency metrics for REFUGEE ACTION
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

80% 82% · 8/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

70% 19p per £1 income · 7/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Community Support metrics for REFUGEE ACTION
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

100% 200 volunteers / 95 staff · 10/10 pts

How we calculate beacon scores →

What is Refugee Action's Clarity Score?

79/100 total · Good · 4 of 5 stars

Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.

100/100
Accountability & Transparency
47/100
Financial Health
75/100
Financial Efficiency
100/100
Community Support

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Filing history (5 years)15/15 pts
Trustee oversight10 trustees · 15/15 pts
Declared policies10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

47/100

Reserves (months of cash)2 months · 10/15 pts
Income stability / growth0/10 pts · 3-year average
Liabilities to assets6% · 4/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

75/100

Program expense ratio82% · 8/10 pts (3-year average)
Fundraising efficiency19p per £1 income · 7/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Volunteer-to-staff ratio200 volunteers / 95 staff · 10/10 pts

How much does Refugee Action raise and spend?

Latest filed year 2025 · Source: Charity Commission filings

REFUGEE ACTION revenue and expenses for 2025
Category Amount % of spend
Total income £6.9m
Total expenditure £8.1m
Charitable activities £6.2m 76%
Fundraising £1.9m 24%
Governance & admin £52k 1%
76%On charitable activities

Where does the money go?

Latest accounts (2025) · £8.1m spent

  • Charitable activities76%
  • Fundraising24%
  • Governance1%

What trust indicators does Refugee Action have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    10 trustees on the Charity Commission register

  • Workforce on register

    95 employees · 200 volunteers (2:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.

Check Fundraising Regulator →

Official register

Reg 283660

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Halyma Begum since 2023
  • Caroline Gormley since 2023
  • Yagoub Matar since 2023
  • Sahar Khan since 2024
  • Mark Richard Nowottny since 2024
  • Lucy Branwen Vidal since 2024
  • Ximena Alejandra Valenzuela since 2025
  • Salem Ibrahimi since 2025
  • Kim Oanh Beach since 2025
  • Nankunda Katangaza Chair · since 2026
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

How have Refugee Action's finances changed over five years?

£0k £3000k £6000k £9000k £12000k 2021 2022 2023 2024 2025 Income 2021: £8,799k Spending 2021: £8,538k Cause spend 2021: £7,600k Income 2022: £7,789k Spending 2022: £6,640k Cause spend 2022: £5,567k Income 2023: £11,485k Spending 2023: £10,143k Cause spend 2023: £8,620k Income 2024: £11,741k Spending 2024: £10,619k Cause spend 2024: £8,930k Income 2025: £6,855k Spending 2025: £8,107k Cause spend 2025: £6,172k
  • Income
  • Spending
  • Cause spend

Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts

What are the key facts about Refugee Action?

Overall score
79/100 (4★)
Income
£6.9m
Cause spend
82% of expenditure
Reg number
283660
Scope
UK-wide
Reserves
2 months
Trustees
10
Accounts year
2025
Filing
up to date

Where REFUGEE ACTION sits

The causes this charity is classified under, and other charities working nearby.

Similar refugees & asylum charities

Top-rated peers by CharityCompare score

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What red flags does Refugee Action have?

Frequently asked questions

Common questions about Refugee Action's rating, finances, and Charity Commission status.

Is Refugee Action a good charity? +

Refugee Action scores 79 out of 100 (4 stars — Good) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 82% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Refugee Action a legitimate charity? +

Yes — Refugee Action is a legitimate registered charity (charity number 283660). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/283660. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact.

What is Refugee Action's charity number? +

Refugee Action's charity number is 283660. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Refugee Action's charity rating? +

Refugee Action scores 79 out of 100 on CharityCompare (4 stars — Good). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Refugee Action have reviews and complaints? +

CharityCompare does not host public user reviews for Refugee Action. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (1 filing concern(s) noted on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Refugee Action? +

According to its 2025 regulator filing, 82% of Refugee Action's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Refugee Action's overheads? +

According to its 2025 regulator filing, fundraising costs were about 18% of total expenditure and combined overheads (fundraising plus governance) were about 19% of total expenditure at Refugee Action. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Refugee Action's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register.

How much income does Refugee Action receive? +

Refugee Action reported £6.9m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: declining.

Are Refugee Action's accounts up to date? +

Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score.

Where is Refugee Action based? +

Refugee Action is listed at London · UK-wide · N1 9RL and operates UK-wide, focused on refugees & asylum.

How does CharityCompare score Refugee Action? +

We calculate a Clarity Score of 0–100 from four pillars in Refugee Action's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Refugee Action's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.