Common questions about Jacob's Well Appeal's rating, finances, and Charity Commission status.
Is Jacob's Well Appeal a good charity? +
Jacob's Well Appeal scores 76 out of 100 (4 stars — Good) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 96% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is Jacob's Well Appeal a legitimate charity? +
The register data used for this profile lists Jacob's Well Appeal as a registered charity (charity number 1192373). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1192373&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is Jacob's Well Appeal's charity number? +
Jacob's Well Appeal's charity number is 1192373. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is Jacob's Well Appeal's charity rating? +
Jacob's Well Appeal scores 76 out of 100 on CharityCompare (4 stars — Good). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does Jacob's Well Appeal have reviews and complaints? +
CharityCompare does not host public user reviews for Jacob's Well Appeal. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (none flagged on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches Jacob's Well Appeal? +
Across the recent disclosed accounts used for this score, 96% of Jacob's Well Appeal's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are Jacob's Well Appeal's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 2% of total expenditure and fundraising plus separately reported governance figures amount to about 2% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Jacob's Well Appeal. Jacob's Well Appeal's annual return for the year ending 31 March 2025 reports no employees paid more than £60,000. Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does Jacob's Well Appeal receive? +
Jacob's Well Appeal reported £4.8m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: declining.
Are Jacob's Well Appeal's accounts up to date? +
Filing status: up to date (last filing 2026-01-28). CharityCompare flags late or missing accounts separately from the financial score.
Where is Jacob's Well Appeal based? +
Jacob's Well Appeal's registered contact address is in Hull (HU17 0JX). It tells the regulator it operates in East Riding of Yorkshire, Syria, Burkina Faso, Ghana, Cameroon, Kenya, with a focus on international aid.
How much is Jacob's Well Appeal's chief executive paid? +
The Charity Commission register does not name individual salaries. Jacob's Well Appeal's annual return for the year ending 31 March 2025 reports no employees paid more than £60,000. Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does Jacob's Well Appeal's money come from? +
Jacob's Well Appeal reported £4.8m total income for the year ending 31 March 2025. The largest sources were donations and legacies £4.7m (96%), other income £80k (2%), charitable activities £57k (1%).
Can I claim Gift Aid on a donation to Jacob's Well Appeal? +
The register records Jacob's Well Appeal as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are Jacob's Well Appeal's trustees paid? +
Jacob's Well Appeal's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.
What was Jacob's Well Appeal previously called? +
The register lists this previous name for Jacob's Well Appeal: Jacobs Well Appeal.
When was Jacob's Well Appeal registered as a charity? +
Jacob's Well Appeal was entered on the register on 17 November 2020.
How does CharityCompare score Jacob's Well Appeal? +
We calculate a Clarity Score of 0–100 from four pillars in Jacob's Well Appeal's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Jacob's Well Appeal's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.