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Registered charity · No. 1071297Charitable company

Norfolk Citizens Advice

Independent profile · Charity Commission for England and Wales data

Norfolk Citizens Advice is a registered charity in England & Wales. Its register classifications include general charitable purposes, education/training.

Register extract · Not yet rated

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At a glance · official register

What are the key facts about Norfolk Citizens Advice?

Reported income · year ending 2025-03-31
£1,935,459
Reported spending · year ending 2025-03-31
£1,966,489
Registered charity number
1071297
Status in source extract
Registered
Charity type
Charitable company
Register contact address detail (not service area)
83-87 Pottergate
Registered for Gift Aid (HMRC)
Yes

Quick answer

Norfolk Citizens Advice (number 1071297) is listed as registered in the Charity Commission snapshot used here. Check the live register for its current position. Registration does not authenticate a particular fundraising appeal or establish the impact of a donation.

What does Norfolk Citizens Advice do?

The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.

Activities reported on the official register · extract 2026-10-04.

From the annual return

Pay, income, Gift Aid and registration details for Norfolk Citizens Advice

Answers Norfolk Citizens Advice gave in its annual return to the Charity Commission for the year ending 31 March 2025, plus its register entry. A blank answer in the return is shown as not reported, never as “no”.

How much are Norfolk Citizens Advice's highest-paid staff paid?

Norfolk Citizens Advice's annual return for the year ending 31 March 2025 reports 1 employee paid more than £60,000. The highest reported pay band is £60,001–£70,000 (1 employee).

Employees paid over £60,000, by salary band
£60,001–£70,0001

The register reports headcounts in salary bands, not names. Individual pay is disclosed in the trustees' annual report.

Where does Norfolk Citizens Advice's money come from?

Norfolk Citizens Advice reported £1.9m total income for the year ending 31 March 2025. The largest sources were charitable activities £1.9m (96%), trading and fundraising events £35k (2%), donations and legacies £23k (1%).

  • Charitable activities (fees and contracts)£1.9m · 96%
  • Trading and fundraising events£35k · 2%
  • Donations and legacies£23k · 1%
  • Investments£18k · 1%
  • Other income£6,889 · 0%

Can I claim Gift Aid, and are the trustees paid?

The register records Norfolk Citizens Advice as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration. Work out your Gift Aid

Norfolk Citizens Advice's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.

Registration details

Registered as a charity
Company number
03617412 (Companies House)
Previous names on the register
Norwich and District Citizens Advice Bureau; Norwich and West Norfolk Citizens Advice Bureau; Norfolk Citizens Advice Bureau; The Friends of Norfolk Citizens Advice; Norfolk Citizen's Advice Bureau
Where it says it operates
Norfolk

Who it supports and how it works

Reported beneficiaries: The General Public/mankind.

Reported activities: Provides Advocacy/advice/information.

Classifications supplied to the register; extract 2026-10-04. These broad categories do not establish eligibility or current capacity. Use the official contact details to ask about access, referrals and service area.

What causes is Norfolk Citizens Advice registered for?

General Charitable PurposesEducation/training

Why is there no Clarity Score for Norfolk Citizens Advice yet?

Our dataset does not yet contain the detailed filing history needed to score Norfolk Citizens Advice. An unrated profile is a gap in our assessment, not a negative judgement about the charity. The register facts and available annual-return disclosures above remain useful. Payment never influences a rating. How scoring works

What should you check before donating to Norfolk Citizens Advice?

  • Match the registered name and number to the appeal. A real charity number can be copied by someone impersonating the organisation.
  • Open the current register entry to check status, contact details and available accounts. This profile reflects a dated extract.
  • Read the charity’s annual report for its work and results. An unrated profile means we lack a full assessment; it is not a negative rating.

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Is this your charity?

Claim this profile free to submit your description and an optional logo for review, correct details, or respond publicly. Approved claims show attribution and claimed status. Optional paid plans add enhanced media, reporting and labelled featured visibility by tier; they never change a score.

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Frequently asked questions

Is Norfolk Citizens Advice a legitimate charity?
The register data used for this profile lists Norfolk Citizens Advice as a registered charity (number 1071297) with the Charity Commission for England and Wales. Check the current register entry. A real charity number does not verify a fundraiser or appeal, and registration is not an impact rating.
What is Norfolk Citizens Advice's charity number?
Norfolk Citizens Advice's charity number is 1071297. Check that number on the Charity Commission register or this CharityCompare profile before you donate.
How do I check charity number 1071297?
Search 1071297 on the Charity Commission for England and Wales register or on CharityCompare. Confirm the registered name matches the organisation asking for money — scammers sometimes reuse real charity numbers.
What does Norfolk Citizens Advice do?
The Citizens Advice service aims to: Provide the advice people need for the problems they face Improve the policies and practices that affect peoples livesOur free, independent, confidential and impartial advice and information services are available to all residents of Norfolk regardless of race, gender, disability, sexuality or nationality.
Does Norfolk Citizens Advice have reviews and complaints?
CharityCompare does not host public user reviews for Norfolk Citizens Advice. This basic profile confirms registration and register facts. Rated charities also show a filing-based Clarity Score. For formal complaints, contact the Charity Commission for England and Wales or the Fundraising Regulator as appropriate.
How can I donate to Norfolk Citizens Advice?
Norfolk Citizens Advice's website listed in our register data is http://www.ncab.org.uk. Verify it against the current register before donating. CharityCompare does not process donations or take a commission; the charity's payment provider may charge fees.
How much is Norfolk Citizens Advice's chief executive paid?
The Charity Commission register does not name individual salaries. Norfolk Citizens Advice's annual return for the year ending 31 March 2025 reports 1 employee paid more than £60,000. The highest reported pay band is £60,001–£70,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does Norfolk Citizens Advice's money come from?
Norfolk Citizens Advice reported £1.9m total income for the year ending 31 March 2025. The largest sources were charitable activities £1.9m (96%), trading and fundraising events £35k (2%), donations and legacies £23k (1%).
Can I claim Gift Aid on a donation to Norfolk Citizens Advice?
The register records Norfolk Citizens Advice as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are Norfolk Citizens Advice's trustees paid?
Norfolk Citizens Advice's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.
What was Norfolk Citizens Advice previously called?
The register lists these previous names for Norfolk Citizens Advice: Norwich and District Citizens Advice Bureau; Norwich and West Norfolk Citizens Advice Bureau; Norfolk Citizens Advice Bureau; The Friends of Norfolk Citizens Advice; Norfolk Citizen's Advice Bureau.
When was Norfolk Citizens Advice registered as a charity?
Norfolk Citizens Advice was entered on the register on 2 September 1998. It is also a company registered at Companies House (company number 03617412).

Source: Charity Commission for England and Wales register extract dated 2026-10-04, used under the Open Government Licence v3.0. Always verify current details on the official register entry.