Common questions about Francis House Family Trust's rating, finances, and Charity Commission status.
Is Francis House Family Trust a good charity? +
Francis House Family Trust scores 81 out of 100 (4 stars — Good) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 93% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is Francis House Family Trust a legitimate charity? +
The register data used for this profile lists Francis House Family Trust as a registered charity (charity number 328659). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=328659&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is Francis House Family Trust's charity number? +
Francis House Family Trust's charity number is 328659. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is Francis House Family Trust's charity rating? +
Francis House Family Trust scores 81 out of 100 on CharityCompare (4 stars — Good). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does Francis House Family Trust have reviews and complaints? +
CharityCompare does not host public user reviews for Francis House Family Trust. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (one red flag on this profile: very high reserves). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches Francis House Family Trust? +
Across the recent disclosed accounts used for this score, 93% of Francis House Family Trust's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are Francis House Family Trust's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 6% of total expenditure and fundraising plus separately reported governance figures amount to about 9% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Francis House Family Trust. Francis House Family Trust's annual return for the year ending 31 March 2025 reports 4 employees paid more than £60,000, including 1 employee paid more than £100,000. The highest reported pay band is £100,001–£110,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does Francis House Family Trust receive? +
Francis House Family Trust reported £6.0m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing.
Are Francis House Family Trust's accounts up to date? +
Filing status: up to date (last filing 2026-01-19). CharityCompare flags late or missing accounts separately from the financial score.
Where is Francis House Family Trust based? +
Francis House Family Trust's registered contact address is in Manchester (M20 5NA). It tells the regulator it operates in England, with a focus on disability.
How much is Francis House Family Trust's chief executive paid? +
The Charity Commission register does not name individual salaries. Francis House Family Trust's annual return for the year ending 31 March 2025 reports 4 employees paid more than £60,000, including 1 employee paid more than £100,000. The highest reported pay band is £100,001–£110,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does Francis House Family Trust's money come from? +
Francis House Family Trust reported £6m total income for the year ending 31 March 2025. The largest sources were donations and legacies £3m (50%), charitable activities £1.7m (28%), trading and fundraising events £857k (14%). Legacies (gifts in wills) contributed £1.5m.
Can I claim Gift Aid on a donation to Francis House Family Trust? +
The register records Francis House Family Trust as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are Francis House Family Trust's trustees paid? +
Francis House Family Trust's annual return for the year ending 31 March 2025 reports that no trustee received remuneration or other benefits from the charity.
What was Francis House Family Trust previously called? +
The register lists this previous name for Francis House Family Trust: Rainbow Family Trust.
When was Francis House Family Trust registered as a charity? +
Francis House Family Trust was entered on the register on 5 July 1990. It is also a company registered at Companies House (company number 02519173).
How does CharityCompare score Francis House Family Trust? +
We calculate a Clarity Score of 0–100 from four pillars in Francis House Family Trust's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Francis House Family Trust's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.