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Royal Voluntary Service

Charity rating & review

95/100 Clarity Score · 5 stars · Charity Commission filings · How we score

Verified · Charity Commission data
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95 /100

Clarity score

Exceptional

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Quick answer

Is Royal Voluntary Service a good charity?

Royal Voluntary Service scores 95/100 (5 stars, Exceptional) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£41m total income, 97% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

Stoke-on-Trent · UK-wide · ST1 3JP Reg 1015988 Registered charity Official website Charity Commission register

What does Royal Voluntary Service do?

Royal Voluntary Service is a registered charity (no. 1015988) working in older people across the United Kingdom. Its latest Charity Commission filing directs 97% of spending to charitable activities, holding roughly 3 months of reserves, and files its annual accounts on time. Reported income has been broadly stable over recent years. CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes.

Summarised from public filings — Royal Voluntary Service hasn't added its own description yet. Work here? Add it free →

In short: ROYAL VOLUNTARY SERVICE scores 95 out of 100 (5 stars). 97% average program spend (3-year average). Filings are up to date with no major concerns.

What is Royal Voluntary Service?

Royal Voluntary Service has a Clarity Score of 95 out of 100 on CharityCompare (5 stars, Exceptional). Charity Commission registration number 1015988. Status: Registered. Primary cause area: Older people. Latest accounts year 2025: total income £41m, with 97% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 3 months of operating costs. No major red flags from our filing review. Scores are independent and based on official filings — not a donation recommendation.

Data from Charity Commission register, last updated .

Overall score

95/100

5★ · Exceptional

Cause spend

97%

3-yr avg · charitable activities

Accountability

100/100

Finance beacon

Income

£41m

Latest year 2025

Reserves

3 mo

Months of running costs

Accounts filing

On time

Charity Commission

£30.8 raised per £1 fundraising (3-yr avg) · 6% overhead · Website on register · Confidence: high

How does ROYAL VOLUNTARY SERVICE compare?

Clarity Score percentile against similar UK charities — the share of peers ROYAL VOLUNTARY SERVICE scores higher than.

Income band (£10m+)98thpercentile

Scores higher than 98% of 943 charities in its income band · 95/100 vs 77 peer average (marker).

Older people charities83rdpercentile

Scores higher than 83% of 23 charities in this cause · 95/100 vs 79 peer average (marker).

How reliable is Royal Voluntary Service's data?

Source
Charity Commission (England & Wales)
Accounts year
2025
Filing date
Profile reviewed

High confidence — complete filing data

Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

What is Royal Voluntary Service's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for ROYAL VOLUNTARY SERVICE
Metric Score Value
Filing history (5 years)

100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 12 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

83/100

Financial Health metrics for ROYAL VOLUNTARY SERVICE
Metric Score Value
Reserves (months of cash)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts.

100% 3 months · 15/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

70% 7/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

60% 26% · 3/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

100/100

Financial Efficiency metrics for ROYAL VOLUNTARY SERVICE
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

100% 97% · 10/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

100% 3p per £1 income · 10/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Community Support metrics for ROYAL VOLUNTARY SERVICE
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

100% 14,843 volunteers / 680 staff · 10/10 pts

How we calculate beacon scores →

What is Royal Voluntary Service's Clarity Score?

95/100 total · Exceptional · 5 of 5 stars

Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.

100/100
Accountability & Transparency
83/100
Financial Health
100/100
Financial Efficiency
100/100
Community Support

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Filing history (5 years)15/15 pts
Trustee oversight12 trustees · 15/15 pts
Declared policies10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

83/100

Reserves (months of cash)3 months · 15/15 pts
Income stability / growth7/10 pts · 3-year average
Liabilities to assets26% · 3/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

100/100

Program expense ratio97% · 10/10 pts (3-year average)
Fundraising efficiency3p per £1 income · 10/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Volunteer-to-staff ratio14,843 volunteers / 680 staff · 10/10 pts

How much does Royal Voluntary Service raise and spend?

Latest filed year 2025 · Source: Charity Commission filings

ROYAL VOLUNTARY SERVICE revenue and expenses for 2025
Category Amount % of spend
Total income £41m
Total expenditure £39m
Charitable activities £38m 97%
Fundraising £1.1m 3%
Governance & admin £1.0m 3%
97%On charitable activities

Where does the money go?

Latest accounts (2025) · £39m spent

  • Charitable activities97%
  • Fundraising3%
  • Governance3%

What trust indicators does Royal Voluntary Service have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    12 trustees on the Charity Commission register

  • Workforce on register

    680 employees · 14,843 volunteers (22:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.

Check Fundraising Regulator →

Official register

Reg 1015988

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Nicola Jane Wyndham Wadham since 2023
  • Jeremy Michael Hughes since 2023
  • Sara Mubasshir since 2023
  • Helen Buckingham since 2023
  • Patrick Eamon Dunne OBE since 2023
  • Bamidele Oluwole Adeleye since 2024
  • Dianne Elisabeth Hughes since 2024
  • Brigid Ann Sutcliffe since 2026
  • Robin Mills since 2026
  • Joe Seddon since 2026
  • Lynne Warnock since 2026
  • John O'Brien MBE since 2026
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

How have Royal Voluntary Service's finances changed over five years?

£0k £10600k £21200k £31800k £42400k 2021 2022 2023 2024 2025 Income 2021: £36,068k Spending 2021: £37,239k Cause spend 2021: £35,625k Income 2022: £35,939k Spending 2022: £40,179k Cause spend 2022: £37,840k Income 2023: £38,475k Spending 2023: £39,984k Cause spend 2023: £38,536k Income 2024: £42,359k Spending 2024: £41,572k Cause spend 2024: £40,188k Income 2025: £41,481k Spending 2025: £39,281k Cause spend 2025: £37,972k
  • Income
  • Spending
  • Cause spend

Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts

What are the key facts about Royal Voluntary Service?

Overall score
95/100 (5★)
Income
£41m
Cause spend
97% of expenditure
Reg number
1015988
Scope
UK-wide
Reserves
3 months
Trustees
12
Accounts year
2025
Filing
up to date

Where ROYAL VOLUNTARY SERVICE sits

The causes this charity is classified under, and other charities working nearby.

Similar older people charities

Top-rated peers by CharityCompare score

How can you share Royal Voluntary Service's rating?

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Frequently asked questions

Common questions about Royal Voluntary Service's rating, finances, and Charity Commission status.

Is Royal Voluntary Service a good charity? +

Royal Voluntary Service scores 95 out of 100 (5 stars — Exceptional) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 97% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Royal Voluntary Service a legitimate charity? +

Yes — Royal Voluntary Service is a legitimate registered charity (charity number 1015988). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1015988. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact.

What is Royal Voluntary Service's charity number? +

Royal Voluntary Service's charity number is 1015988. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Royal Voluntary Service's charity rating? +

Royal Voluntary Service scores 95 out of 100 on CharityCompare (5 stars — Exceptional). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Royal Voluntary Service have reviews and complaints? +

CharityCompare does not host public user reviews for Royal Voluntary Service. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts. For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Royal Voluntary Service? +

According to its 2025 regulator filing, 97% of Royal Voluntary Service's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Royal Voluntary Service's overheads? +

According to its 2025 regulator filing, fundraising costs were about 3% of total expenditure and combined overheads (fundraising plus governance) were about 6% of total expenditure at Royal Voluntary Service. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Royal Voluntary Service's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register.

How much income does Royal Voluntary Service receive? +

Royal Voluntary Service reported £41m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: stable.

Are Royal Voluntary Service's accounts up to date? +

Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score.

Where is Royal Voluntary Service based? +

Royal Voluntary Service is listed at Stoke-on-Trent · UK-wide · ST1 3JP and operates UK-wide, focused on older people.

How does CharityCompare score Royal Voluntary Service? +

We calculate a Clarity Score of 0–100 from four pillars in Royal Voluntary Service's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Royal Voluntary Service's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.