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Royal Voluntary Service

95 /100

Clarity score

Exceptional

Charity accounts, evidence & financial rating

95/100 Clarity Score · 5 stars · Charity Commission filings · How we score

Register checked 4 October 2026 · latest accounts 2025

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Quick answer

Is Royal Voluntary Service a good charity?

Royal Voluntary Service scores 95/100 (5 stars, Exceptional) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£41m total income, 97% cause spend, 3-yr avg). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

Income

£41m

Accounts 2025-03-28

Spending

£39m

Accounts 2025-03-28

Charitable activities

97%

3-yr avg · share of spending

Accounts filing

On time

Charity Commission

On this pageJump to a section
Stoke-on-Trent · UK-wide · ST1 3JP Reg 1015988 Registered charity Official website Charity Commission register

What does Royal Voluntary Service do?

The charity delivers practical support through the power of volunteering so that older people can get more out of life and aims to relieve poverty, distress and suffering in various sections of the community, primarily in the UK, by the provision of various services for individuals and such other purposes for the benefit of the community.

Activities reported by the charity on the official register · extract . This is separate from the accounts data used for its rating.

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How much does Royal Voluntary Service raise and spend?

Accounts period 2024-03-29 to 2025-03-28 · Source: Charity Commission filings

Royal Voluntary Service revenue and expenses for 2025
Category Amount % of spend
Total income £41m —
Total expenditure £39m —
Charitable activities £38m 97%
Fundraising £1.1m 3%
Reported governance £1.0m 3%

Governance can already be allocated within other expenditure categories. It is not a separate measure of all administration costs; do not add these rows without checking the accounts notes.

What changed in Royal Voluntary Service’s latest accounts?

Reported totals for 2025 compared with 2024. Changes can reflect the accounting period, restricted grants or restructuring as well as the charity’s work.

Income change
−2.1%
£42m → £41m
Spending change
−5.5%
£42m → £39m
Charitable activities share
−0.0 pp
97% → 97% · percentage points

These are annual figures. The Clarity Score may use averages across several disclosed years. Source: official accounts.

97%On charitable activities

Where does the money go?

Latest accounts (2025) · £39m spent

  • Charitable activities97%
  • Fundraising3%
  • Remaining expenditure0%

Charities usually allocate governance costs across their other spending categories, and these reported figures add up to more than total spending, so governance is not drawn as a separate slice. The accounts table shows it separately.

From the annual return

What does Royal Voluntary Service pay its staff, and where does its money come from?

Answers Royal Voluntary Service gave in its annual return to the Charity Commission for the year ending 28 March 2025, plus its register entry. These are the charity's own disclosures, not part of the Clarity Score.

How much are Royal Voluntary Service's highest-paid staff paid?

Royal Voluntary Service's annual return for the year ending 28 March 2025 reports 15 employees paid more than £60,000, including 4 employees paid more than £100,000. The highest reported pay band is £150,001–£200,000 (1 employee).

Royal Voluntary Service employees paid over £60,000, by salary band
Salary bandEmployees
£150,001–£200,000 1
£140,001–£150,000 1
£130,001–£140,000 1
£120,001–£130,000 1
£90,001–£100,000 1
£80,001–£90,000 3
£70,001–£80,000 6
£60,001–£70,000 1

The register reports headcounts in salary bands, not names. The chief executive's pay is normally disclosed in the remuneration note of the trustees' annual report.

Where does Royal Voluntary Service's money come from?

Royal Voluntary Service reported £41m total income for the year ending 28 March 2025. The largest sources were charitable activities £34m (81%), donations and legacies £7m (17%), trading and fundraising events £540k (1%). Legacies (gifts in wills) contributed £446k.

  • Charitable activities (fees and contracts) £34m · 81%
  • Donations and legacies £7m · 17%
  • Trading and fundraising events £540k · 1%
  • Other income £242k · 1%
  • Investments £74k · 0%

Cash at year end: £3.2m · unrestricted funds: £15m · restricted funds: £1.4m. Restricted funds can only be spent on purposes set by the donor.

Can I claim Gift Aid, and are the trustees paid?

The register records Royal Voluntary Service as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration. Work out your Gift Aid

Royal Voluntary Service's annual return for the year ending 28 March 2025 reports that no trustee received remuneration or other benefits from the charity.

Registration details

Registered as a charity
Company number
02520413 (Companies House)
Also known as
W R V S
Previous names on the register
Womens Royal Voluntary Service; Wrvs
Where it says it operates
Throughout England and Wales · Scotland

Source: Charity Commission register and annual return data, Open Government Licence v3.0. A blank answer in the return is shown as not reported, never as “no”.

How have Royal Voluntary Service's finances changed over five years?

Income rose 15% from £36m in 2021 to £41m in 2025; spending was £39m in 2025.

£0 £20m £40m £60m £80m 2021 2022 2023 2024 2025 Income 2021: £36m Spending 2021: £37m Cause spend 2021: £36m Income 2022: £36m Spending 2022: £40m Cause spend 2022: £38m Income 2023: £38m Spending 2023: £40m Cause spend 2023: £39m Income 2024: £42m Spending 2024: £42m Cause spend 2024: £40m Income 2025: £41m Spending 2025: £39m Cause spend 2025: £38m
  • Income
  • Spending
  • Cause spend
Royal Voluntary Service income and spending by accounts year
Year Income Spending Charitable activities
2025 £41m £39m £38m
2024 £42m £42m £40m
2023 £38m £40m £39m
2022 £36m £40m £38m
2021 £36m £37m £36m

Cause spend is plotted only when the filing discloses a split · Source: Charity Commission filings

How does Royal Voluntary Service compare?

The share of each group scoring at or below Royal Voluntary Service, including tied scores. A group matched on cause, income band and accounts year appears when at least ten records qualify. Broader groups below may mix reporting periods and operating models. Groups include this charity; percentiles measure our financial rating, not impact.

Income band (£10m+) 98thpercentile

Scores at or above 98% of 930 charities in its income band · 95/100 vs 77 peer average.

Older people charities 81stpercentile

Scores at or above 81% of 21 charities in this cause · 95/100 vs 79 peer average.

Where Royal Voluntary Service sits

The causes this charity is classified under, and other charities working nearby.

Similar older people charities

Top-rated peers by CharityCompare score

Evidence and interpretation

What the evidence says about Royal Voluntary Service

In 2025, reported income was £41,481,000 and expenditure was £39,281,000. Income exceeded expenditure by £2,200,000. This annual balance is not the charity’s available cash or unrestricted reserves.

More financial context

Income fell 2.1% compared with 2024. Read the accounts notes for restricted grants, legacies and one-off receipts before treating the movement as a trend.

Calculated from our dated accounts dataset, refreshed 2026-09-06. This is not an audit or a manual review of every filing. Original register and accounts · How calculations work.

Find the right support

Who it supports and how to access its work

Reported beneficiaries: Elderly/old People; The General Public/mankind.

How it works: Makes Grants To Organisations; Provides Human Resources; Provides Buildings/facilities/open Space; Provides Services.

Use the official contact details to check eligibility, referrals, waiting lists and current service coverage. Broad register classifications and a contact address do not confirm that a particular service is available to you.

Explore source-checked support routes

Classifications supplied to the register; extract 2026-10-04. Register contact and activity details · Website listed for this charity

Look beyond the score

Results and impact evidence

We have not added a source-checked programme outcome for this charity. That is a gap in this profile, not evidence that the charity has no impact. Its annual report may contain results that have not been assessed here.

Reported grants to institutions: £0 (2025-03-28). This is spending reported in the annual return, not a measure of beneficiary outcomes or an open grant opportunity. It may already be included in charitable expenditure. Check the source accounts.

What these results can tell you

Counts of services delivered describe activity. They do not by themselves establish lasting change, what would have happened without the programme, or cost-effectiveness. Results with different definitions, populations or years should not be ranked against each other.

How to judge charity impact evidence

What is Royal Voluntary Service's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for Royal Voluntary Service
Metric Score Value
Filing history (5 years)

No recorded lateness in available history = 15 pts · one late filing = 5 pts · two or more or unknown status = 0 pts. Missing data is not proof of late filing.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 12 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

83/100

Financial Health metrics for Royal Voluntary Service
Metric Score Value
Reserves (months of expenditure)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years = 0 pts. Reserves are not necessarily cash; needs vary by operating model.

100% 3 months · 15/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

70% 7/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

60% 26% · 3/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

100/100

Financial Efficiency metrics for Royal Voluntary Service
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

100% 97% · 10/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

100% 3p per £1 income · 10/10 pts (3-year average, disclosed years)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

100/100

Community Support metrics for Royal Voluntary Service
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

100% 14,843 volunteers / 680 staff · 10/10 pts

How we calculate beacon scores →

What trust indicators does Royal Voluntary Service have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    12 trustees on the Charity Commission register

  • Workforce on register

    680 employees · 14,843 volunteers (22:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores. Registration records a commitment to the Code of Fundraising Practice; it does not certify every fundraising activity.

Check Fundraising Regulator →

Official register

Reg 1015988

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Nicola Jane Wyndham Wadham since 2023
  • Jeremy Michael Hughes since 2023
  • Sara Mubasshir since 2023
  • Helen Buckingham since 2023
  • Patrick Eamon Dunne OBE since 2023
  • Bamidele Oluwole Adeleye since 2024
  • Dianne Elisabeth Hughes since 2024
  • Brigid Ann Sutcliffe since 2026
  • Robin Mills since 2026
  • Joe Seddon since 2026
  • Lynne Warnock since 2026
  • John O'Brien MBE since 2026

How reliable is Royal Voluntary Service's data?

Source
Charity Commission (England & Wales)
Accounts year
2025
Filing date
Data refreshed

High confidence — complete filing data

Scores reflect the accounts in our dated data extract. The live register may contain newer filings. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Check the current register entry · Report a data correction

Financial source extract: 2026-09-06. Organisation identifier: 1015988. Method version: 1.1. View method changes.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

Your donation decision

What should you check before donating to Royal Voluntary Service?

  1. 1. Match the name and charity number

    Check 1015988 on the official register. A real charity number alone does not prove that a fundraiser or appeal is authentic.

    Verify the registration →
  2. 2. Read the accounts in context

    Our latest accounts data covers 2025. Compare the accounts period, spending and reserves. An administration cost ratio alone cannot tell you how effective a charity is.

    Explore the financial evidence →
  3. 3. Look for evidence of results

    Read the trustees’ annual report for activities, outcomes and limitations. The Clarity Score measures public reporting; it does not establish the impact of a donation.

    How to read charity accounts →
  4. 4. Compare charities serving your cause

    Compare up to four charities, check the dates behind their figures, and decide which work you want to support. Complete your donation through a verified charity channel.

    Start a comparison with Royal Voluntary Service →
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

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Frequently asked questions

Common questions about Royal Voluntary Service's rating, finances, and Charity Commission status.

Is Royal Voluntary Service a good charity? +

Royal Voluntary Service scores 95 out of 100 (5 stars — Exceptional) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 97% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Royal Voluntary Service a legitimate charity? +

The register data used for this profile lists Royal Voluntary Service as a registered charity (charity number 1015988). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1015988&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.

What is Royal Voluntary Service's charity number? +

Royal Voluntary Service's charity number is 1015988. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Royal Voluntary Service's charity rating? +

Royal Voluntary Service scores 95 out of 100 on CharityCompare (5 stars — Exceptional). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Royal Voluntary Service have reviews and complaints? +

CharityCompare does not host public user reviews for Royal Voluntary Service. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (none flagged on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Royal Voluntary Service? +

Across the recent disclosed accounts used for this score, 97% of Royal Voluntary Service's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Royal Voluntary Service's overheads? +

Across the recent disclosed accounts used for this score, fundraising costs were about 3% of total expenditure and fundraising plus separately reported governance figures amount to about 6% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Royal Voluntary Service. Royal Voluntary Service's annual return for the year ending 28 March 2025 reports 15 employees paid more than £60,000, including 4 employees paid more than £100,000. The highest reported pay band is £150,001–£200,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.

How much income does Royal Voluntary Service receive? +

Royal Voluntary Service reported £41m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: stable.

Are Royal Voluntary Service's accounts up to date? +

Filing status: up to date (last filing 2025-12-17). CharityCompare flags late or missing accounts separately from the financial score.

Where is Royal Voluntary Service based? +

Royal Voluntary Service's registered contact address is in Stoke-on-Trent (ST1 3JP). It tells the regulator it operates in England and Wales, Scotland, with a focus on older people.

How much is Royal Voluntary Service's chief executive paid? +

The Charity Commission register does not name individual salaries. Royal Voluntary Service's annual return for the year ending 28 March 2025 reports 15 employees paid more than £60,000, including 4 employees paid more than £100,000. The highest reported pay band is £150,001–£200,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.

Where does Royal Voluntary Service's money come from? +

Royal Voluntary Service reported £41m total income for the year ending 28 March 2025. The largest sources were charitable activities £34m (81%), donations and legacies £7m (17%), trading and fundraising events £540k (1%). Legacies (gifts in wills) contributed £446k.

Can I claim Gift Aid on a donation to Royal Voluntary Service? +

The register records Royal Voluntary Service as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.

Are Royal Voluntary Service's trustees paid? +

Royal Voluntary Service's annual return for the year ending 28 March 2025 reports that no trustee received remuneration or other benefits from the charity.

What was Royal Voluntary Service previously called? +

The register lists these previous names for Royal Voluntary Service: Womens Royal Voluntary Service; Wrvs.

When was Royal Voluntary Service registered as a charity? +

Royal Voluntary Service was entered on the register on 31 December 1992. It is also a company registered at Companies House (company number 02520413).

How does CharityCompare score Royal Voluntary Service? +

We calculate a Clarity Score of 0–100 from four pillars in Royal Voluntary Service's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Royal Voluntary Service's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.