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Help for Heroes

Charity rating & review

61/100 Clarity Score · 3 stars · Charity Commission filings · How we score

Verified · Charity Commission data
61 /100

Clarity score

Needs improvement

Donate

Quick answer

Is Help for Heroes a good charity?

Help for Heroes scores 61/100 (3 stars, Needs improvement) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2024 (£19m total income, 57% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

Salisbury · UK-wide · SP5 3RB Reg 1120920 Registered charity Official website Charity Commission register

What does Help for Heroes do?

Help for Heroes is a registered charity (no. 1120920) working in armed forces across the United Kingdom. Its latest Charity Commission filing directs 57% of spending to charitable activities, holding roughly 34 months of reserves, and files its annual accounts on time. Reported income has been declining (≈6% a year). CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes.

Summarised from public filings — Help for Heroes hasn't added its own description yet. Work here? Add it free →

In short: HELP FOR HEROES scores 61 out of 100 (3 stars). 57% average program spend (3-year average). Review the pillar breakdown below.

What is Help for Heroes?

Help for Heroes has a Clarity Score of 61 out of 100 on CharityCompare (3 stars, Needs improvement). Charity Commission registration number 1120920. Status: Registered. Primary cause area: Armed forces. Latest accounts year 2024: total income £19m, with 57% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 34 months of operating costs. 1 filing concern(s) noted on this profile. Scores are independent and based on official filings — not a donation recommendation.

Data from Charity Commission register, last updated .

Overall score

61/100

3★ · Needs improvement

Cause spend

57%

3-yr avg · charitable activities

Accountability

100/100

Finance beacon

Income

£19m

Latest year 2024

Reserves

34 mo

Months of running costs

Accounts filing

On time

Charity Commission

£2.3 raised per £1 fundraising (3-yr avg) · 44% overhead · Website on register · Confidence: high

How does HELP FOR HEROES compare?

Clarity Score percentile against similar UK charities — the share of peers HELP FOR HEROES scores higher than.

Income band (£10m+)10thpercentile

Scores higher than 10% of 943 charities in its income band · 61/100 vs 77 peer average (marker).

Armed forces charities17thpercentile

Scores higher than 17% of 84 charities in this cause · 61/100 vs 74 peer average (marker).

How reliable is Help for Heroes's data?

Source
Charity Commission (England & Wales)
Accounts year
2024
Filing date
Profile reviewed

High confidence — complete filing data

Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

What is Help for Heroes's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Accountability & Transparency metrics for HELP FOR HEROES
Metric Score Value
Filing history (5 years)

100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts.

100% 15/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 10 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

63/100

Financial Health metrics for HELP FOR HEROES
Metric Score Value
Reserves (months of cash)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts.

60% 34 months · 9/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

50% 5/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

100% 2% · 5/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

10/100

Financial Efficiency metrics for HELP FOR HEROES
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

20% 57% · 2/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

0% 43p per £1 income · 0/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

0/100

Community Support metrics for HELP FOR HEROES
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

0% 6 volunteers / 281 staff · 0/10 pts

How we calculate beacon scores →

What is Help for Heroes's Clarity Score?

61/100 total · Needs improvement · 3 of 5 stars

Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.

100/100
Accountability & Transparency
63/100
Financial Health
10/100
Financial Efficiency
0/100
Community Support

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

100/100

Filing history (5 years)15/15 pts
Trustee oversight10 trustees · 15/15 pts
Declared policies10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

63/100

Reserves (months of cash)34 months · 9/15 pts
Income stability / growth5/10 pts · 3-year average
Liabilities to assets2% · 5/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

10/100

Program expense ratio57% · 2/10 pts (3-year average)
Fundraising efficiency43p per £1 income · 0/10 pts (3-year average)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

0/100

Volunteer-to-staff ratio6 volunteers / 281 staff · 0/10 pts

How much does Help for Heroes raise and spend?

Latest filed year 2024 · Source: Charity Commission filings

HELP FOR HEROES revenue and expenses for 2024
Category Amount % of spend
Total income £19m
Total expenditure £21m
Charitable activities £12m 56%
Fundraising £9.3m 44%
Governance & admin £235k 1%
56%On charitable activities

Where does the money go?

Latest accounts (2024) · £21m spent

  • Charitable activities56%
  • Fundraising44%
  • Governance1%

What trust indicators does Help for Heroes have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    up to date · last filing

  • Trustee board size (3–12)

    10 trustees on the Charity Commission register

  • Workforce on register

    281 employees · 6 volunteers (0:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.

Check Fundraising Regulator →

Official register

Reg 1120920

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Clive Howard Warner since 2020
  • Sir Nigel Patrick Gray Boardman Chair · since 2020
  • Shirley Christine Cramer since 2022
  • Emma Birchall since 2022
  • Christopher John Westwood since 2024
  • Dr Martin Roger Baggaley since 2024
  • Dame Alison Marie Rose since 2024
  • Tracy Lewis since 2024
  • Christopher Mark Pullen since 2026
  • Paul Guy Foster since 2026
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

How have Help for Heroes's finances changed over five years?

£0k £9100k £18200k £27300k £36400k 2020 2021 2022 2023 2024 Income 2020: £24,418k Spending 2020: £30,804k Cause spend 2020: £22,415k Income 2021: £18,537k Spending 2021: £36,345k Cause spend 2021: £29,564k Income 2022: £18,928k Spending 2022: £18,903k Cause spend 2022: £11,674k Income 2023: £20,396k Spending 2023: £18,540k Cause spend 2023: £10,095k Income 2024: £18,674k Spending 2024: £21,264k Cause spend 2024: £11,939k
  • Income
  • Spending
  • Cause spend

Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts

What are the key facts about Help for Heroes?

Overall score
61/100 (3★)
Income
£19m
Cause spend
57% of expenditure
Reg number
1120920
Scope
UK-wide
Reserves
34 months
Trustees
10
Accounts year
2024
Filing
up to date

Where HELP FOR HEROES sits

The causes this charity is classified under, and other charities working nearby.

Similar armed forces charities

Top-rated peers by CharityCompare score

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What red flags does Help for Heroes have?

Frequently asked questions

Common questions about Help for Heroes's rating, finances, and Charity Commission status.

Is Help for Heroes a good charity? +

Help for Heroes scores 61 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 57% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Help for Heroes a legitimate charity? +

Yes — Help for Heroes is a legitimate registered charity (charity number 1120920). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1120920. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact.

What is Help for Heroes's charity number? +

Help for Heroes's charity number is 1120920. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Help for Heroes's charity rating? +

Help for Heroes scores 61 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Help for Heroes have reviews and complaints? +

CharityCompare does not host public user reviews for Help for Heroes. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (1 filing concern(s) noted on this profile). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Help for Heroes? +

According to its 2024 regulator filing, 57% of Help for Heroes's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Help for Heroes's overheads? +

According to its 2024 regulator filing, fundraising costs were about 43% of total expenditure and combined overheads (fundraising plus governance) were about 44% of total expenditure at Help for Heroes. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Help for Heroes's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register.

How much income does Help for Heroes receive? +

Help for Heroes reported £19m total income in its 2024 accounts, based on UK regulator filings. Five-year trend: declining.

Are Help for Heroes's accounts up to date? +

Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score.

Where is Help for Heroes based? +

Help for Heroes is listed at Salisbury · UK-wide · SP5 3RB and operates UK-wide, focused on armed forces.

How does CharityCompare score Help for Heroes? +

We calculate a Clarity Score of 0–100 from four pillars in Help for Heroes's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Help for Heroes's most recent accounts cover 2024. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.