Common questions about Help for Heroes's rating, finances, and Charity Commission status.
Is Help for Heroes a good charity? +
Help for Heroes scores 67 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 57% of its spending goes to charitable activities (3-yr avg) and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is Help for Heroes a legitimate charity? +
The register data used for this profile lists Help for Heroes as a registered charity (charity number 1120920). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1120920&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.
What is Help for Heroes's charity number? +
Help for Heroes's charity number is 1120920. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.
What is Help for Heroes's charity rating? +
Help for Heroes scores 67 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.
Does Help for Heroes have reviews and complaints? +
CharityCompare does not host public user reviews for Help for Heroes. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (one red flag on this profile: high fundraising costs). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.
How much of my donation reaches Help for Heroes? +
Across the recent disclosed accounts used for this score, 57% of Help for Heroes's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are Help for Heroes's overheads? +
Across the recent disclosed accounts used for this score, fundraising costs were about 43% of total expenditure and fundraising plus separately reported governance figures amount to about 44% of expenditure (2023–2025, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Help for Heroes. Help for Heroes's annual return for the year ending 30 September 2025 reports 22 employees paid more than £60,000, including 4 employees paid more than £100,000. The highest reported pay band is £130,001–£140,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.
How much income does Help for Heroes receive? +
Help for Heroes reported £23m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing.
Are Help for Heroes's accounts up to date? +
Filing status: up to date (last filing 2026-06-29). CharityCompare flags late or missing accounts separately from the financial score.
Where is Help for Heroes based? +
Help for Heroes's registered contact address is in Salisbury (SP5 3RB). It tells the regulator it operates in Scotland, Northern Ireland, England and Wales, with a focus on armed forces.
How much is Help for Heroes's chief executive paid? +
The Charity Commission register does not name individual salaries. Help for Heroes's annual return for the year ending 30 September 2025 reports 22 employees paid more than £60,000, including 4 employees paid more than £100,000. The highest reported pay band is £130,001–£140,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.
Where does Help for Heroes's money come from? +
Help for Heroes reported £23m total income for the year ending 30 September 2025. The largest sources were donations and legacies £20m (87%), investments £1.7m (8%), trading and fundraising events £1.1m (5%). Legacies (gifts in wills) contributed £12m.
Can I claim Gift Aid on a donation to Help for Heroes? +
The register records Help for Heroes as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.
Are Help for Heroes's trustees paid? +
Help for Heroes's annual return for the year ending 30 September 2025 reports that no trustee received remuneration or other benefits from the charity.
When was Help for Heroes registered as a charity? +
Help for Heroes was entered on the register on 20 September 2007. It is also a company registered at Companies House (company number 06363256).
How does CharityCompare score Help for Heroes? +
We calculate a Clarity Score of 0–100 from four pillars in Help for Heroes's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Help for Heroes's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.