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Age Concern Herefordshire & Worcestershire

72 /100

Clarity score

Needs improvement

Historical financial rating & register information

72/100 Clarity Score · 3 stars · Charity Commission filings · How we score

Register checked 4 October 2026 · latest accounts 2023

Official regulator data
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Quick answer

Is Age Concern Herefordshire & Worcestershire a good charity?

Age Concern Herefordshire & Worcestershire scores 72/100 (3 stars, Needs improvement) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2023 (£1.6m total income, 99% cause spend, 3-yr avg). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.

Income

£1.6m

Accounts 2023-03-31

Spending

£1.7m

Accounts 2023-03-31

Charitable activities

99%

3-yr avg · share of spending

Accounts filing

Missing

Check register

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Worcester · WR1 3AA Reg 1080545 Registered charity Official website Charity Commission register

What does Age Concern Herefordshire & Worcestershire do?

We offer care services, information, wellbeing and active ageing opportunities for people aged 50 plus. We also support other groups working with older people, and we offer training for professionals. We raise issues of concern for older people, work with local media, contribute to campaigns and sit on advisory groups and statutory agency advisory bodies.

Activities reported by the charity on the official register · extract . This is separate from the accounts data used for its rating.

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How much does Age Concern Herefordshire & Worcestershire raise and spend?

Accounts period 2022-04-01 to 2023-03-31 · Source: Charity Commission filings

Age Concern Herefordshire & Worcestershire revenue and expenses for 2023
Category Amount % of spend
Total income £1.6m —
Total expenditure £1.7m —
Charitable activities £1.7m 100%
Fundraising £80 0%
Reported governance £48k 3%

Governance can already be allocated within other expenditure categories. It is not a separate measure of all administration costs; do not add these rows without checking the accounts notes.

What changed in Age Concern Herefordshire & Worcestershire’s latest accounts?

Reported totals for 2023 compared with 2022. Changes can reflect the accounting period, restricted grants or restructuring as well as the charity’s work.

Income change
+8.1%
£1.4m → £1.6m
Spending change
+16.7%
£1.5m → £1.7m
Charitable activities share
−0.0 pp
100% → 100% · percentage points

These are annual figures. The Clarity Score may use averages across several disclosed years. Source: official accounts.

100%On charitable activities

Where does the money go?

Latest accounts (2023) · £1.7m spent

  • Charitable activities100%
  • Fundraising0%

Charities usually allocate governance costs across their other spending categories, and these reported figures add up to more than total spending, so governance is not drawn as a separate slice. The accounts table shows it separately.

From the annual return

What does Age Concern Herefordshire & Worcestershire pay its staff, and where does its money come from?

Answers Age Concern Herefordshire & Worcestershire gave in its annual return to the Charity Commission for the year ending 31 March 2023, plus its register entry. These are the charity's own disclosures, not part of the Clarity Score.

How much are Age Concern Herefordshire & Worcestershire's highest-paid staff paid?

Age Concern Herefordshire & Worcestershire's annual return for the year ending 31 March 2023 reports 1 employee paid more than £60,000. The highest reported pay band is £60,001–£70,000 (1 employee).

Age Concern Herefordshire & Worcestershire employees paid over £60,000, by salary band
Salary bandEmployees
£60,001–£70,000 1

The register reports headcounts in salary bands, not names. The chief executive's pay is normally disclosed in the remuneration note of the trustees' annual report.

Where does Age Concern Herefordshire & Worcestershire's money come from?

Age Concern Herefordshire & Worcestershire reported £1.6m total income for the year ending 31 March 2023. The largest sources were charitable activities £1.3m (85%), donations and legacies £178k (11%), other income £54k (3%). Legacies (gifts in wills) contributed £29k.

  • Charitable activities (fees and contracts) £1.3m · 85%
  • Donations and legacies £178k · 11%
  • Other income £54k · 3%
  • Investments £3,600 · 0%
  • Trading and fundraising events £2,793 · 0%

Cash at year end: £699k · unrestricted funds: £626k · restricted funds: £186k. Restricted funds can only be spent on purposes set by the donor.

Can I claim Gift Aid, and are the trustees paid?

The register records Age Concern Herefordshire & Worcestershire as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration. Work out your Gift Aid

Age Concern Herefordshire & Worcestershire's annual return for the year ending 31 March 2023 reports that no trustee received remuneration or other benefits from the charity.

Registration details

Registered as a charity
Company number
03942023 (Companies House)
Also known as
Age Concern Herefordshire; Age Concern Worcestershire; Age UK Herefordshire & Worcestershire; Age UK Herefordshire; Age UK Worcestershire
Where it says it operates
Herefordshire · Worcestershire

Source: Charity Commission register and annual return data, Open Government Licence v3.0. A blank answer in the return is shown as not reported, never as “no”.

How have Age Concern Herefordshire & Worcestershire's finances changed over five years?

Income fell 30% from £2.2m in 2019 to £1.6m in 2023; spending was £1.7m in 2023.

£0 £1.0m £2.0m £3.0m £4.0m 2019 2020 2021 2022 2023 Income 2019: £2.2m Spending 2019: £2.0m Cause spend 2019: £2.0m Income 2020: £2.2m Spending 2020: £2.3m Cause spend 2020: £2.2m Income 2021: £1.7m Spending 2021: £1.5m Cause spend 2021: £1.4m Income 2022: £1.4m Spending 2022: £1.5m Cause spend 2022: £1.5m Income 2023: £1.6m Spending 2023: £1.7m Cause spend 2023: £1.7m
  • Income
  • Spending
  • Cause spend
Age Concern Herefordshire & Worcestershire income and spending by accounts year
Year Income Spending Charitable activities
2023 £1.6m £1.7m £1.7m
2022 £1.4m £1.5m £1.5m
2021 £1.7m £1.5m £1.4m
2020 £2.2m £2.3m £2.2m
2019 £2.2m £2.0m £2.0m

Cause spend is plotted only when the filing discloses a split · Source: Charity Commission filings

How does Age Concern Herefordshire & Worcestershire compare?

The share of each group scoring at or below Age Concern Herefordshire & Worcestershire, including tied scores. A group matched on cause, income band and accounts year appears when at least ten records qualify. Broader groups below may mix reporting periods and operating models. Groups include this charity; percentiles measure our financial rating, not impact.

Income band (£1m–£5m) 31stpercentile

Scores at or above 31% of 2,720 charities in its income band · 72/100 vs 78 peer average.

Poverty relief charities 36thpercentile

Scores at or above 36% of 1,486 charities in this cause · 72/100 vs 76 peer average.

Where Age Concern Herefordshire & Worcestershire sits

The causes this charity is classified under, and other charities working nearby.

Similar poverty relief charities

Top-rated peers by CharityCompare score

Evidence and interpretation

What the evidence says about Age Concern Herefordshire & Worcestershire

In 2023, reported income was £1,565,733 and expenditure was £1,719,905. Expenditure exceeded income by £154,172. This annual balance is not the charity’s available cash or unrestricted reserves.

More financial context

Income rose 8.1% compared with 2022. Read the accounts notes for restricted grants, legacies and one-off receipts before treating the movement as a trend.

Calculated from our dated accounts dataset, refreshed 2026-09-06. This is not an audit or a manual review of every filing. Original register and accounts · How calculations work.

Find the right support

Who it supports and how to access its work

Reported beneficiaries: Elderly/old People; People With Disabilities; Other Charities Or Voluntary Bodies.

How it works: Provides Services; Provides Advocacy/advice/information; Sponsors Or Undertakes Research.

Use the official contact details to check eligibility, referrals, waiting lists and current service coverage. Broad register classifications and a contact address do not confirm that a particular service is available to you.

Explore source-checked support routes

Classifications supplied to the register; extract 2026-10-04. Register contact and activity details · Website listed for this charity

Look beyond the score

Results and impact evidence

We have not added a source-checked programme outcome for this charity. That is a gap in this profile, not evidence that the charity has no impact. Its annual report may contain results that have not been assessed here.

Reported grants to institutions: £0 (2023-03-31). This is spending reported in the annual return, not a measure of beneficiary outcomes or an open grant opportunity. It may already be included in charitable expenditure. Check the source accounts.

What these results can tell you

Counts of services delivered describe activity. They do not by themselves establish lasting change, what would have happened without the programme, or cost-effectiveness. Results with different definitions, populations or years should not be ranked against each other.

How to judge charity impact evidence

What is Age Concern Herefordshire & Worcestershire's Beacon report?

Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report.

Accountability & Transparency

Baseline trust from filing discipline, board oversight, and declared governance policies.

63/100

Accountability & Transparency metrics for Age Concern Herefordshire & Worcestershire
Metric Score Value
Filing history (5 years)

No recorded lateness in available history = 15 pts · one late filing = 5 pts · two or more or unknown status = 0 pts. Missing data is not proof of late filing.

0% 0/15 pts
Trustee oversight

Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three).

100% 7 trustees · 15/15 pts
Declared policies

Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return.

100% 10/10 pts

Financial Health

Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.

70/100

Financial Health metrics for Age Concern Herefordshire & Worcestershire
Metric Score Value
Reserves (months of expenditure)

3–24 months = full marks, tapering on both sides · 0 months or 4+ years = 0 pts. Reserves are not necessarily cash; needs vary by operating model.

100% 5 months · 15/15 pts
Income stability / growth

+20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between.

30% 3/10 pts · 3-year average
Liabilities to assets

0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt.

60% 24% · 3/5 pts

Financial Efficiency

How efficiently funds reach the cause — program spend and fundraising cost ratios.

100/100

Financial Efficiency metrics for Age Concern Herefordshire & Worcestershire
Metric Score Value
Program expense ratio

90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below.

100% 99% · 10/10 pts (3-year average)
Fundraising efficiency

≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income).

100% 0p per £1 income · 10/10 pts (3-year average, disclosed years)

Community Support

Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.

60/100

Community Support metrics for Age Concern Herefordshire & Worcestershire
Metric Score Value
Volunteer-to-staff ratio

Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between.

60% 150 volunteers / 120 staff · 6/10 pts

How we calculate beacon scores →

What trust indicators does Age Concern Herefordshire & Worcestershire have?

Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.

  • Accounts filed on time

    Filing status: missing

  • Trustee board size (3–12)

    7 trustees on the Charity Commission register

  • Workforce on register

    120 employees · 150 volunteers (1:1 volunteer-to-staff)

Fundraising Regulator

Status not yet checked

Separate from our financial scores. Registration records a commitment to the Code of Fundraising Practice; it does not certify every fundraising activity.

Check Fundraising Regulator →

Official register

Reg 1080545

Full trustee list, accounts, and regulatory history on the Charity Commission.

View on Charity Commission →

Trustees & officers

  • Charlotte Marie Granby since 2018
  • Craig Guthrie Chair · since 2023
  • Brian O'Connell since 2021
  • Michelle Worthing since 2022
  • John Bateman since 2023
  • Darren Kangurs since 2023
  • Julia Neal since 2022

How reliable is Age Concern Herefordshire & Worcestershire's data?

Source
Charity Commission (England & Wales)
Accounts year
2023
Filing date
—
Data refreshed

Low confidence — key filing data unavailable

Scores reflect the accounts in our dated data extract. The live register may contain newer filings. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact.

Check the current register entry · Report a data correction

Financial source extract: 2026-09-06. Organisation identifier: 3967346. Method version: 1.1. View method changes.

Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .

Your donation decision

What should you check before donating to Age Concern Herefordshire & Worcestershire?

  1. 1. Match the name and charity number

    Check 1080545 on the official register. A real charity number alone does not prove that a fundraiser or appeal is authentic.

    Verify the registration →
  2. 2. Read the accounts in context

    Our latest accounts data covers 2023. Compare the accounts period, spending and reserves. An administration cost ratio alone cannot tell you how effective a charity is.

    Explore the financial evidence →
  3. 3. Look for evidence of results

    Read the trustees’ annual report for activities, outcomes and limitations. The Clarity Score measures public reporting; it does not establish the impact of a donation.

    How to read charity accounts →
  4. 4. Compare charities serving your cause

    Compare up to four charities, check the dates behind their figures, and decide which work you want to support. Complete your donation through a verified charity channel.

    Start a comparison with Age Concern Herefordshire & Worcestershire →
How we score charities +

The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.

Full methodology →

Accountability & Transparency

Scored from filings

40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).

Financial Health

Scored from filings

30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).

Financial Efficiency

Scored from filings

20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).

Community Support

Scored from filings

10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.

Overall score

Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated.

How can you share Age Concern Herefordshire & Worcestershire's rating?

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How do you add Age Concern Herefordshire & Worcestershire's rating to your site?

Free to use — a lightweight HTML badge or an embeddable score widget, each linking back to this independent profile and our methodology.

What red flags does Age Concern Herefordshire & Worcestershire have?

Frequently asked questions

Common questions about Age Concern Herefordshire & Worcestershire's rating, finances, and Charity Commission status.

Is Age Concern Herefordshire & Worcestershire a good charity? +

Age Concern Herefordshire & Worcestershire scores 72 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 99% of its spending goes to charitable activities (3-yr avg) and its accounts are missing. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.

Is Age Concern Herefordshire & Worcestershire a legitimate charity? +

The register data used for this profile lists Age Concern Herefordshire & Worcestershire as a registered charity (charity number 1080545). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/charity-details/?regId=1080545&subId=0. Check the current entry and the identity of anyone requesting money. Registration does not verify a particular appeal; Clarity Score summarises filing transparency, not programme impact.

What is Age Concern Herefordshire & Worcestershire's charity number? +

Age Concern Herefordshire & Worcestershire's charity number is 1080545. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals.

What is Age Concern Herefordshire & Worcestershire's charity rating? +

Age Concern Herefordshire & Worcestershire scores 72 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score (method v1.1) sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking.

Does Age Concern Herefordshire & Worcestershire have reviews and complaints? +

CharityCompare does not host public user reviews for Age Concern Herefordshire & Worcestershire. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts (one red flag on this profile: poor filing history). For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate.

How much of my donation reaches Age Concern Herefordshire & Worcestershire? +

Across the recent disclosed accounts used for this score, 99% of Age Concern Herefordshire & Worcestershire's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.

What are Age Concern Herefordshire & Worcestershire's overheads? +

Across the recent disclosed accounts used for this score, fundraising costs were about 0% of total expenditure and fundraising plus separately reported governance figures amount to about 3% of expenditure (2021–2023, disclosed years); these categories can overlap, so this is not a distinct total of all administration costs at Age Concern Herefordshire & Worcestershire. Age Concern Herefordshire & Worcestershire's annual return for the year ending 31 March 2023 reports 1 employee paid more than £60,000. The highest reported pay band is £60,001–£70,000 (1 employee). Individual salaries, including the chief executive's, are disclosed in the trustees' annual report rather than on the register.

How much income does Age Concern Herefordshire & Worcestershire receive? +

Age Concern Herefordshire & Worcestershire reported £1.6m total income in its 2023 accounts, based on UK regulator filings. Five-year trend: declining.

Are Age Concern Herefordshire & Worcestershire's accounts up to date? +

Filing status: missing. CharityCompare flags late or missing accounts separately from the financial score.

Where is Age Concern Herefordshire & Worcestershire based? +

Age Concern Herefordshire & Worcestershire's registered contact address is in Worcester (WR1 3AA). It tells the regulator it operates in Herefordshire, Worcestershire, with a focus on poverty relief.

How much is Age Concern Herefordshire & Worcestershire's chief executive paid? +

The Charity Commission register does not name individual salaries. Age Concern Herefordshire & Worcestershire's annual return for the year ending 31 March 2023 reports 1 employee paid more than £60,000. The highest reported pay band is £60,001–£70,000 (1 employee). Charities normally disclose the chief executive's pay, or the pay of their highest-paid staff, in the remuneration note of the trustees' annual report and accounts.

Where does Age Concern Herefordshire & Worcestershire's money come from? +

Age Concern Herefordshire & Worcestershire reported £1.6m total income for the year ending 31 March 2023. The largest sources were charitable activities £1.3m (85%), donations and legacies £178k (11%), other income £54k (3%). Legacies (gifts in wills) contributed £29k.

Can I claim Gift Aid on a donation to Age Concern Herefordshire & Worcestershire? +

The register records Age Concern Herefordshire & Worcestershire as registered with HMRC for Gift Aid, so a UK taxpayer can usually add 25p to every £1 they give by making a Gift Aid declaration.

Are Age Concern Herefordshire & Worcestershire's trustees paid? +

Age Concern Herefordshire & Worcestershire's annual return for the year ending 31 March 2023 reports that no trustee received remuneration or other benefits from the charity.

When was Age Concern Herefordshire & Worcestershire registered as a charity? +

Age Concern Herefordshire & Worcestershire was entered on the register on 3 May 2000. It is also a company registered at Companies House (company number 03942023).

How does CharityCompare score Age Concern Herefordshire & Worcestershire? +

We calculate a Clarity Score of 0–100 from four pillars in Age Concern Herefordshire & Worcestershire's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.

How often is this page updated? +

This profile was last updated on 6 September 2026 from the latest UK regulator data available to CharityCompare, and Age Concern Herefordshire & Worcestershire's most recent accounts cover 2023. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.