Homelessness · Reg 263710
Shelter, National Campaign for Homeless People Limited
Charity rating & review
66/100 Clarity Score · 3 stars · Charity Commission filings · How we score
Clarity score
Needs improvement
Quick answer
Is Shelter, National Campaign for Homeless People Limited a good charity?
Shelter, National Campaign for Homeless People Limited scores 66/100 (3 stars, Needs improvement) on CharityCompare's Clarity Score, calculated from its Charity Commission filings. Its latest accounts year is 2025 (£77m total income, 59% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown.
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Mission
Shelter, National Campaign for Homeless People Limited is a registered charity (no. 263710) working in homelessness across the United Kingdom. Its latest Charity Commission filing directs 59% of spending to charitable activities, holding roughly 1 month of reserves, and files its annual accounts on time. Reported income has been broadly stable over recent years. CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes.
In short: SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED scores 66 out of 100 (3 stars). 59% average program spend (3-year average). Review the pillar breakdown below.
Overview
Shelter, National Campaign for Homeless People Limited has a Clarity Score of 66 out of 100 on CharityCompare (3 stars, Needs improvement). Charity Commission registration number 263710. Status: Registered. Primary cause area: Homelessness. Latest accounts year 2025: total income £77m, with 59% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 1 month of operating costs. 1 filing concern(s) noted on this profile. Scores are independent and based on official filings — not a donation recommendation.
Data from Charity Commission register, last updated .
Overall score
66/100
3★ · Needs improvement
Cause spend
59%
3-yr avg · charitable activities
Accountability
100/100
Finance beacon
Income
£77m
Latest year 2025
Reserves
1 mo
1 month of running costs
Accounts filing
On time
Charity Commission
£2.7 raised per £1 fundraising (3-yr avg) · 36% overhead · Website on register · Confidence: high
How SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED compares
Clarity Score percentile against similar UK charities — the share of peers SHELTER, NATIONAL CAMPAIGN FOR HOMELESS PEOPLE LIMITED scores higher than.
Scores higher than 17% of 943 charities in its income band · 66/100 vs 77 peer average (marker).
Scores higher than 16% of 243 charities in this cause · 66/100 vs 79 peer average (marker).
Data & confidence
- Source
- Charity Commission (E&W)
- Accounts year
- 2025
- Filing date
- Profile reviewed
High confidence — complete filing data
Scores reflect the latest annual accounts on the register. Impact, leadership, and culture beacons require information beyond public filings.
Contains public sector information licensed under the Open Government Licence v3.0. Sources: Charity Commission for England and Wales, Office of the Scottish Charity Regulator and Charity Commission for Northern Ireland. Open Government Licence v3.0 .
Beacon report
Detailed accountability and finance metrics from Charity Commission filings — structured for transparency in our four-beacon report.
Accountability & Transparency
Baseline trust from filing discipline, board oversight, and declared governance policies.
100/100
| Metric | Score | Value |
|---|---|---|
| Filing history (5 years) 100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts. | 100% | 15/15 pts |
| Trustee oversight Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three). | 100% | 12 trustees · 15/15 pts |
| Declared policies Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return. | 100% | 10/10 pts |
Financial Health
Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.
43/100
| Metric | Score | Value |
|---|---|---|
| Reserves (months of cash) 3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts. | 33% | 1 month · 5/15 pts |
| Income stability / growth +20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between. | 60% | 6/10 pts · 3-year average |
| Liabilities to assets 0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt. | 40% | 31% · 2/5 pts |
Financial Efficiency
How efficiently funds reach the cause — program spend and fundraising cost ratios.
15/100
| Metric | Score | Value |
|---|---|---|
| Program expense ratio 90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below. | 20% | 59% · 2/10 pts (3-year average) |
| Fundraising efficiency ≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income). | 10% | 38p per £1 income · 1/10 pts (3-year average) |
Community Support
Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.
100/100
| Metric | Score | Value |
|---|---|---|
| Volunteer-to-staff ratio Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between. | 100% | 2,652 volunteers / 1226 staff · 10/10 pts |
Clarity Score
66/100 total · Needs improvement · 3 of 5 stars
Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings.
Accountability & Transparency
Baseline trust from filing discipline, board oversight, and declared governance policies.
100/100
Financial Health
Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts.
43/100
Financial Efficiency
How efficiently funds reach the cause — program spend and fundraising cost ratios.
15/100
Community Support
Grassroots backing from Charity Commission workforce data — volunteers vs paid staff.
100/100
Revenue & expenses
Latest filed year 2025 · Source: Charity Commission annual accounts
| Category | Amount | % of spend |
|---|---|---|
| Total income | £77m | — |
| Total expenditure | £80m | — |
| Charitable activities | £46m | 57% |
| Fundraising | £34m | 43% |
| Governance & admin | £254k | 0% |
Where the money goes
Latest accounts (2025) · £80m spent
- Charitable activities57% · £46m
- Fundraising43% · £34m
- Governance0% · £254k
Trust indicators
Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported.
-
Accounts filed on time
up to date · last filing
-
Trustee board size (3–12)
12 trustees on the Charity Commission register
-
Workforce on register
1226 employees · 2,652 volunteers (2:1 volunteer-to-staff)
Fundraising Regulator
Status not yet checked
Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice.
Check Fundraising Regulator →Official register
Reg 263710
Full trustee list, accounts, and regulatory history on the Charity Commission.
View on Charity Commission →Trustees & officers
- Kezia Dugdale since 2020
- Leonie Victoria Foster since 2022
- James Strang since 2022
- John Ross McQuade since 2022
- Karen Belinda Kneller since 2022
- Alison Jane Taylor since 2023
- Myfanwy Barrett since 2023
- Arshmeena Durrani since 2023
- Steven Ronald Haines since 2023
- Dr Louisa Monique Baxter since 2023
- Helen MacNamara CB since 2024
- Chris John Pitt since 2024
How we score charities +
The Clarity Score is a 100-point rating from UK Charity Commission data. Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically.
Accountability & Transparency
Scored from filings
40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10).
Financial Health
Scored from filings
30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises).
Financial Efficiency
Scored from filings
20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below).
Community Support
Scored from filings
10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio.
Overall score
Sum of all pillar points. Display stars map the 0–100 score onto a familiar 5★ scale (≈20 points per star): 90–100 → 5★, 70–89 → 4★, 50–69 → 3★, 30–49 → 2★, 1–29 → 1★.
Five-year trends
- Income
- Spending
- Cause spend
Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts
Key facts
- Overall score
- 66/100 (3★)
- Income
- £77m
- Cause spend
- 59% of expenditure
- Reg number
- 263710
- Scope
- UK-wide
- Reserves
- 1 month
- Trustees
- 12
- Accounts year
- 2025
- Filing
- up to date
Compare & explore
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Top-rated peers by CharityCompare score
- ROUNDABOUT LIMITED 98/100 · £9.4m
- DEAFBLIND UK 98/100 · £3.6m
- SIGHT SUPPORT HULL AND EAST YORKSHIRE 96/100 · £666k
- Churches Housing Action Team (Devon) Ltd 95/100 · £489k
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Red flags
Frequently asked questions
Common questions about Shelter, National Campaign for Homeless People Limited's rating, finances, and Charity Commission status.
Is Shelter, National Campaign for Homeless People Limited a good charity? +
Shelter, National Campaign for Homeless People Limited scores 66 out of 100 (3 stars — Needs improvement) on CharityCompare's Clarity Score, our independent read of its Charity Commission filings. Around 59% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate.
Is Shelter, National Campaign for Homeless People Limited a legitimate charity? +
Yes — Shelter, National Campaign for Homeless People Limited is registered with the Charity Commission for England and Wales under registration number 263710. You can verify the entry on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/263710
What is Shelter, National Campaign for Homeless People Limited's charity rating? +
Shelter, National Campaign for Homeless People Limited scores 66 out of 100 on CharityCompare (3 stars — Needs improvement). The Clarity Score V1 sums four pillars from Charity Commission filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10).
How much of my donation reaches Shelter, National Campaign for Homeless People Limited? +
According to its 2025 Charity Commission filing, 59% of Shelter, National Campaign for Homeless People Limited's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift.
What are Shelter, National Campaign for Homeless People Limited's overheads? +
According to its 2025 Charity Commission filing, fundraising costs were about 35% of total expenditure and combined overheads (fundraising plus governance) were about 36% of total expenditure at Shelter, National Campaign for Homeless People Limited. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Shelter, National Campaign for Homeless People Limited's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register.
How much income does Shelter, National Campaign for Homeless People Limited receive? +
Shelter, National Campaign for Homeless People Limited reported £77m total income in its 2025 accounts, based on Charity Commission filings. Five-year trend: stable.
Are Shelter, National Campaign for Homeless People Limited's accounts up to date? +
Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score.
Where is Shelter, National Campaign for Homeless People Limited based? +
Shelter, National Campaign for Homeless People Limited is listed at London · UK-wide · EC1V 9HU and operates UK-wide, focused on homelessness.
How does CharityCompare score Shelter, National Campaign for Homeless People Limited? +
We analyse Charity Commission annual accounts using three-year averages for program expense, fundraising efficiency, and overhead (disclosed years only); working capital from reserves vs average expenditure; liabilities-to-assets from the latest balance sheet when available. Impact, leadership, and culture beacons are not yet assessed from public data alone. See our methodology for weights and thresholds. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought.
How often is this page updated? +
This profile was last updated on 17 July 2026 from the latest Charity Commission data available to CharityCompare, and Shelter, National Campaign for Homeless People Limited's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.