--- title: "Hartlepool Citizens Advice Bureau rating | CharityCompare" description: "Is Hartlepool Citizens Advice Bureau a legitimate UK charity? Clarity Score 85/100. Accounts 2025: income £605k · cause-spend split not disclosed. Reg 1140773." source: https://www.charitycompare.org.uk/charity/hartlepool-citizens-advice-bureau retrieved: 2026-08-18T03:21:22.461Z license: "Charity data © Crown copyright, Open Government Licence v3.0" --- Quick answer ## Is Hartlepool Citizens Advice Bureau a good charity? Hartlepool Citizens Advice Bureau scores 85/100 (4 stars, Good) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£605k total income, cause-spend split not disclosed). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown. Middlesbrough · TS26 9HP | Reg [1140773](https://www.charitycompare.org.uk/charity/hartlepool-citizens-advice-bureau) | Registered charity | [Official website](https://www.hartlepool-cab.co.uk/) | [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1140773) Donate ## How can you give to HARTLEPOOL CITIZENS ADVICE BUREAU? You leave CharityCompare to complete a donation on the official HARTLEPOOL CITIZENS ADVICE BUREAU form. We do not process payments or take commission. Opens their official online donation form. [Donate](https://www.hartlepool-cab.co.uk/?utm_source=charitycompare&utm_medium=referral&utm_campaign=donate&utm_content=1140773) ## What does Hartlepool Citizens Advice Bureau do? Hartlepool Citizens Advice Bureau is a registered charity (no. 1140773) working in legal advice in Middlesbrough · TS26 9HP. Its latest Charity Commission filing does not disclose a charitable-activities spend split in recent filings, holding roughly 9 months of reserves, and files its annual accounts on time. Reported income has been growing (≈16% a year). CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes. Summarised from public filings — Hartlepool Citizens Advice Bureau hasn't added its own description yet. [Work here? Add it free →](https://www.charitycompare.org.uk/claim?charity=hartlepool-citizens-advice-bureau) **In short:** HARTLEPOOL CITIZENS ADVICE BUREAU scores 85 out of 100 (4 stars). Cause-spend split not disclosed in recent filings. Filings are up to date with no major concerns. ## What is Hartlepool Citizens Advice Bureau? Hartlepool Citizens Advice Bureau has a Clarity Score of 85 out of 100 on CharityCompare (4 stars, Good). Charity Commission registration number 1140773. Status: Registered. Primary cause area: Legal advice. Latest accounts year 2025: total income £605k, cause-spend split not disclosed in that filing. Accounts filing: up to date. Reserves: approximately 9 months of operating costs. No major red flags from our filing review. Scores are independent and based on official filings — not a donation recommendation. Data from [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/), last updated 17 July 2026. Overall score 85/100 4★ · Good Cause spend N/D Not disclosed in filings Accountability 100/100 Finance beacon Income £605k Latest year 2025 Reserves 9 mo Months of running costs Accounts filing On time Charity Commission Fundraising efficiency not stated · Overhead not disclosed · Website on register · Confidence: high ## How does HARTLEPOOL CITIZENS ADVICE BUREAU compare? Clarity Score percentile against similar UK charities — the share of peers HARTLEPOOL CITIZENS ADVICE BUREAU scores higher than. Income band (£500k–£1m)64thpercentile **Scores higher than 64% of 2,187 charities in its income band** · 85/100 vs 79 peer average (marker). Legal advice charities33rdpercentile **Scores higher than 33% of 48 charities in this cause** · 85/100 vs 86 peer average (marker). ## How reliable is Hartlepool Citizens Advice Bureau's data? Source Charity Commission (England & Wales) Accounts year 2025 Filing date 24 June 2026 Profile reviewed 17 July 2026 High confidence — complete filing data Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact. Contains public sector information licensed under the Open Government Licence v3.0. Sources: [Charity Commission for England and Wales](https://register-of-charities.charitycommission.gov.uk/), [Office of the Scottish Charity Regulator](https://www.oscr.org.uk/) and [Charity Commission for Northern Ireland](https://www.charitycommissionni.org.uk/). [Open Government Licence v3.0](https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/). ## What is Hartlepool Citizens Advice Bureau's Beacon report? Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report. ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 | Metric | Score | Value | | --- | --- | --- | | Filing history (5 years) 100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts. | 100% | 15/15 pts | | Trustee oversight Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three). | 100% | 7 trustees · 15/15 pts | | Declared policies Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return. | 100% | 10/10 pts | ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 83/100 | Metric | Score | Value | | --- | --- | --- | | Reserves (months of cash) 3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts. | 100% | 9 months · 15/15 pts | | Income stability / growth +20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between. | 100% | 10/10 pts · 3-year average | | Liabilities to assets 0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt. | 0% | Not stated · 0/5 pts | ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 50/100 | Metric | Score | Value | | --- | --- | --- | | Program expense ratio 90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below. | 0% | Not stated · 0/10 pts | | Fundraising efficiency ≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income). | 100% | 0p per £1 income · 10/10 pts (3-year average) | ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 100/100 | Metric | Score | Value | | --- | --- | --- | | Volunteer-to-staff ratio Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between. | 100% | 26 volunteers / 13 staff · 10/10 pts | [How we calculate beacon scores →](https://www.charitycompare.org.uk/methodology) ## What is Hartlepool Citizens Advice Bureau's Clarity Score? 85/100 total · Good · 4 of 5 stars Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings. 100/100 Accountability & Transparency 83/100 Financial Health 50/100 Financial Efficiency 100/100 Community Support ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 Filing history (5 years)15/15 pts Trustee oversight7 trustees · 15/15 pts Declared policies10/10 pts ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 83/100 Reserves (months of cash)9 months · 15/15 pts Income stability / growth10/10 pts · 3-year average Liabilities to assetsNot stated · 0/5 pts ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 50/100 Program expense ratioNot stated · 0/10 pts Fundraising efficiency0p per £1 income · 10/10 pts (3-year average) ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 100/100 Volunteer-to-staff ratio26 volunteers / 13 staff · 10/10 pts ## How much does Hartlepool Citizens Advice Bureau raise and spend? Latest filed year 2025 · Source: Charity Commission filings | Category | Amount | % of spend | | --- | --- | --- | | Total income | £605k | — | | Total expenditure | £527k | — | | Charitable activities | Not disclosed | — | ## Where does the money go? Latest accounts (2025) · £527k spent. Not disclosed in this filing — the Charity Commission return omits the charitable-activities split. ## What trust indicators does Hartlepool Citizens Advice Bureau have? Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported. - ✓ Accounts filed on time up to date · last filing 24 June 2026 - ✓ Trustee board size (3–12) 7 trustees on the Charity Commission register - ✓ Workforce on register 13 employees · 26 volunteers (2:1 volunteer-to-staff) Fundraising Regulator Not listed as member Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice. [Check Fundraising Regulator →](https://www.fundraisingregulator.org.uk/members/) Official register Reg 1140773 Full trustee list, accounts, and regulatory history on the Charity Commission. [View on Charity Commission →](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1140773) ### Trustees & officers - EDWIN JEFFRIES - ANTHONY JACKSON since 2013 - ANTHONY RAINE Chair · since 2014 - Gayle Longmire since 2014 - Lynne Humphries since 2022 - Brenda Harrison since 2022 - Julie Seymour since 2024 100 How we score charities +The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically. [Full methodology →](https://www.charitycompare.org.uk/methodology) Accountability & Transparency Scored from filings 40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10). Financial Health Scored from filings 30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises). Financial Efficiency Scored from filings 20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below). Community Support Scored from filings 10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio. Overall score Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated. ## How have Hartlepool Citizens Advice Bureau's finances changed over five years? - Income - Spending - Cause spend Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts ## What are the key facts about Hartlepool Citizens Advice Bureau? Overall score 85/100 (4★) Income £605k Cause spend Not disclosed Reg number 1140773 Scope Local (middlesbrough) Reserves 9 months Trustees 7 Accounts year 2025 Filing up to date ## How does HARTLEPOOL CITIZENS ADVICE BUREAU compare, and where else can you look? [Compare HARTLEPOOL CITIZENS ADVICE BUREAU with others](https://www.charitycompare.org.uk/compare-charities?ids=hartlepool-citizens-advice-bureau) [More legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) [How we score charities](https://www.charitycompare.org.uk/methodology) ### Where HARTLEPOOL CITIZENS ADVICE BUREAU sits The causes this charity is classified under, and other charities working nearby. - [legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) - [poverty charities](https://www.charitycompare.org.uk/browse/poverty) - [homelessness charities](https://www.charitycompare.org.uk/browse/homelessness) - [children charities](https://www.charitycompare.org.uk/browse/children) - [Charities in Middlesbrough](https://www.charitycompare.org.uk/cities/middlesbrough) ### Similar legal advice charities Top-rated peers by CharityCompare score - [CITIZENS ADVICE WORCESTER AND HEREFORDSHIRE](https://www.charitycompare.org.uk/charity/citizens-advice-worcester-and-herefordshire) 99/100 · £2.2m - [WATFORD CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/watford-citizens-advice-bureau) 99/100 · £615k - [LEWES DISTRICT CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/lewes-district-citizens-advice-bureau) 99/100 · £521k - [Citizens Advice Somerset](https://www.charitycompare.org.uk/charity/citizens-advice-somerset) 96/100 · £2.3m ## How can you share Hartlepool Citizens Advice Bureau's rating? 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Free to use — a lightweight HTML badge or an embeddable score widget, each linking back to this independent profile and our [methodology](https://www.charitycompare.org.uk/methodology). BadgeScore widget [♥ CharityCompare Clarity Score 85/100 ★★★★★](https://www.charitycompare.org.uk/charity/hartlepool-citizens-advice-bureau) Lightweight HTML badge (no iframe) — paste anywhere ♥ CharityCompare Clarity Score 85/100 ★★★★★ Copy code ## Frequently asked questions Common questions about Hartlepool Citizens Advice Bureau's rating, finances, and Charity Commission status. Is Hartlepool Citizens Advice Bureau a good charity? + Hartlepool Citizens Advice Bureau scores 85 out of 100 (4 stars — Good) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Its recent filings do not disclose a charitable-activities spend split and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate. Is Hartlepool Citizens Advice Bureau a legitimate charity? + Yes — Hartlepool Citizens Advice Bureau is a legitimate registered charity (charity number 1140773). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1140773. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact. What is Hartlepool Citizens Advice Bureau's charity number? + Hartlepool Citizens Advice Bureau's charity number is 1140773. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals. What is Hartlepool Citizens Advice Bureau's charity rating? + Hartlepool Citizens Advice Bureau scores 85 out of 100 on CharityCompare (4 stars — Good). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking. Does Hartlepool Citizens Advice Bureau have reviews and complaints? + CharityCompare does not host public user reviews for Hartlepool Citizens Advice Bureau. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts. For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate. How much of my donation reaches Hartlepool Citizens Advice Bureau? + Hartlepool Citizens Advice Bureau does not disclose a charitable-activities spend split in its recent UK regulator filings, so there is no official figure for how much of a donation reaches the cause. CharityCompare reports this as "not disclosed" rather than assuming a number. What are Hartlepool Citizens Advice Bureau's overheads? + Hartlepool Citizens Advice Bureau's recent UK regulator filings do not disclose a fundraising or governance cost split, so no official overhead percentage is available. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Hartlepool Citizens Advice Bureau's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register. How much income does Hartlepool Citizens Advice Bureau receive? + Hartlepool Citizens Advice Bureau reported £605k total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing. Are Hartlepool Citizens Advice Bureau's accounts up to date? + Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score. Where is Hartlepool Citizens Advice Bureau based? + Hartlepool Citizens Advice Bureau is listed at Middlesbrough · TS26 9HP, focused on legal advice. How does CharityCompare score Hartlepool Citizens Advice Bureau? + We calculate a Clarity Score of 0–100 from four pillars in Hartlepool Citizens Advice Bureau's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought. How often is this page updated? + This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Hartlepool Citizens Advice Bureau's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.