--- title: "The North Tyneside Citizens Advice… rating | CharityCompare" description: "The North Tyneside Citizens Advice Bureau scores 90/100 (Exceptional). Latest accounts 2025: income £2.9m · 100% on charitable activities. Reg 1154666." source: https://www.charitycompare.org.uk/charity/the-north-tyneside-citizens-advice-bureau retrieved: 2026-08-18T02:10:25.788Z license: "Charity data © Crown copyright, Open Government Licence v3.0" --- Quick answer ## Is The North Tyneside Citizens Advice Bureau a good charity? The North Tyneside Citizens Advice Bureau scores 90/100 (5 stars, Exceptional) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£2.9m total income, 100% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown. Newcastle · UK-wide · NE30 1ND | Reg [1154666](https://www.charitycompare.org.uk/charity/the-north-tyneside-citizens-advice-bureau) | Registered charity | [Official website](https://www.ntcab.org.uk/) | [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1154666) Donate ## How can you give to THE NORTH TYNESIDE CITIZENS ADVICE BUREAU? You leave CharityCompare to complete a donation on the official THE NORTH TYNESIDE CITIZENS ADVICE BUREAU form. We do not process payments or take commission. Opens their official online donation form. [Donate](https://www.ntcab.org.uk/?utm_source=charitycompare&utm_medium=referral&utm_campaign=donate&utm_content=1154666) ## What does The North Tyneside Citizens Advice Bureau do? The North Tyneside Citizens Advice Bureau is a registered charity (no. 1154666) working in legal advice across the United Kingdom. Its latest Charity Commission filing directs 100% of spending to charitable activities, holding roughly 4 months of reserves, and files its annual accounts on time. Reported income has been growing (≈18% a year). CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes. Summarised from public filings — The North Tyneside Citizens Advice Bureau hasn't added its own description yet. [Work here? Add it free →](https://www.charitycompare.org.uk/claim?charity=the-north-tyneside-citizens-advice-bureau) **In short:** THE NORTH TYNESIDE CITIZENS ADVICE BUREAU scores 90 out of 100 (5 stars). 100% average program spend (3-year average). Filings are up to date with no major concerns. ## What is The North Tyneside Citizens Advice Bureau? The North Tyneside Citizens Advice Bureau has a Clarity Score of 90 out of 100 on CharityCompare (5 stars, Exceptional). Charity Commission registration number 1154666. Status: Registered. Primary cause area: Legal advice. Latest accounts year 2025: total income £2.9m, with 100% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 4 months of operating costs. No major red flags from our filing review. Scores are independent and based on official filings — not a donation recommendation. Data from [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/), last updated 17 July 2026. Overall score 90/100 5★ · Exceptional Cause spend 100% 3-yr avg · charitable activities Accountability 100/100 Finance beacon Income £2.9m Latest year 2025 Reserves 4 mo Months of running costs Accounts filing On time Charity Commission £514.9 raised per £1 fundraising (3-yr avg) · 1% overhead · Website on register · Confidence: high ## How does THE NORTH TYNESIDE CITIZENS ADVICE BUREAU compare? Clarity Score percentile against similar UK charities — the share of peers THE NORTH TYNESIDE CITIZENS ADVICE BUREAU scores higher than. Income band (£1m–£5m)85thpercentile **Scores higher than 85% of 2,776 charities in its income band** · 90/100 vs 78 peer average (marker). Legal advice charities67thpercentile **Scores higher than 67% of 48 charities in this cause** · 90/100 vs 86 peer average (marker). ## How reliable is The North Tyneside Citizens Advice Bureau's data? Source Charity Commission (England & Wales) Accounts year 2025 Filing date 24 June 2026 Profile reviewed 17 July 2026 High confidence — complete filing data Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact. Contains public sector information licensed under the Open Government Licence v3.0. Sources: [Charity Commission for England and Wales](https://register-of-charities.charitycommission.gov.uk/), [Office of the Scottish Charity Regulator](https://www.oscr.org.uk/) and [Charity Commission for Northern Ireland](https://www.charitycommissionni.org.uk/). [Open Government Licence v3.0](https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/). ## What is The North Tyneside Citizens Advice Bureau's Beacon report? Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report. ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 | Metric | Score | Value | | --- | --- | --- | | Filing history (5 years) 100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts. | 100% | 15/15 pts | | Trustee oversight Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three). | 100% | 12 trustees · 15/15 pts | | Declared policies Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return. | 100% | 10/10 pts | ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 97/100 | Metric | Score | Value | | --- | --- | --- | | Reserves (months of cash) 3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts. | 100% | 4 months · 15/15 pts | | Income stability / growth +20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between. | 100% | 10/10 pts · 3-year average | | Liabilities to assets 0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt. | 80% | 13% · 4/5 pts | ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 100/100 | Metric | Score | Value | | --- | --- | --- | | Program expense ratio 90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below. | 100% | 100% · 10/10 pts (3-year average) | | Fundraising efficiency ≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income). | 100% | 0p per £1 income · 10/10 pts (3-year average) | ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 10/100 | Metric | Score | Value | | --- | --- | --- | | Volunteer-to-staff ratio Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between. | 10% | 12 volunteers / 76 staff · 1/10 pts | [How we calculate beacon scores →](https://www.charitycompare.org.uk/methodology) ## What is The North Tyneside Citizens Advice Bureau's Clarity Score? 90/100 total · Exceptional · 5 of 5 stars Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings. 100/100 Accountability & Transparency 97/100 Financial Health 100/100 Financial Efficiency 10/100 Community Support ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 Filing history (5 years)15/15 pts Trustee oversight12 trustees · 15/15 pts Declared policies10/10 pts ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 97/100 Reserves (months of cash)4 months · 15/15 pts Income stability / growth10/10 pts · 3-year average Liabilities to assets13% · 4/5 pts ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 100/100 Program expense ratio100% · 10/10 pts (3-year average) Fundraising efficiency0p per £1 income · 10/10 pts (3-year average) ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 10/100 Volunteer-to-staff ratio12 volunteers / 76 staff · 1/10 pts ## How much does The North Tyneside Citizens Advice Bureau raise and spend? Latest filed year 2025 · Source: Charity Commission filings | Category | Amount | % of spend | | --- | --- | --- | | Total income | £2.9m | — | | Total expenditure | £2.7m | — | | Charitable activities | £2.7m | 100% | | Fundraising | £5k | 0% | | Governance & admin | £10k | 0% | 100%On charitable activities ## Where does the money go? Latest accounts (2025) · £2.7m spent - Charitable activities100% · £2.7m - Fundraising0% · £5k - Governance0% · £10k ## What trust indicators does The North Tyneside Citizens Advice Bureau have? Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported. - ✓ Accounts filed on time up to date · last filing 24 June 2026 - ✓ Trustee board size (3–12) 12 trustees on the Charity Commission register - ✓ Workforce on register 76 employees · 12 volunteers (0:1 volunteer-to-staff) Fundraising Regulator Not listed as member Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice. [Check Fundraising Regulator →](https://www.fundraisingregulator.org.uk/members/) Official register Reg 1154666 Full trustee list, accounts, and regulatory history on the Charity Commission. [View on Charity Commission →](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1154666) ### Trustees & officers - Anthony Best since 2016 - Robert Hurren Mr since 2020 - Matthew William Robson since 2022 - Dayo Daniel Fatuyi since 2023 - Stacey Standen since 2024 - David Drummond since 2024 - Robert York since 2026 - Sarah Best since 2026 - Nicola Thorn since 2026 - Mary Spencer since 2026 - Matthew Cundall since 2026 - Jennifer Clark since 2026 100 How we score charities +The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically. [Full methodology →](https://www.charitycompare.org.uk/methodology) Accountability & Transparency Scored from filings 40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10). Financial Health Scored from filings 30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises). Financial Efficiency Scored from filings 20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below). Community Support Scored from filings 10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio. Overall score Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated. ## How have The North Tyneside Citizens Advice Bureau's finances changed over five years? - Income - Spending - Cause spend Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts ## What are the key facts about The North Tyneside Citizens Advice Bureau? Overall score 90/100 (5★) Income £2.9m Cause spend 100% of expenditure Reg number 1154666 Scope UK-wide Reserves 4 months Trustees 12 Accounts year 2025 Filing up to date ## How does THE NORTH TYNESIDE CITIZENS ADVICE BUREAU compare, and where else can you look? [Compare THE NORTH TYNESIDE CITIZENS ADVICE BUREAU with others](https://www.charitycompare.org.uk/compare-charities?ids=the-north-tyneside-citizens-advice-bureau) [More legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) [How we score charities](https://www.charitycompare.org.uk/methodology) ### Where THE NORTH TYNESIDE CITIZENS ADVICE BUREAU sits The causes this charity is classified under, and other charities working nearby. - [legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) - [poverty charities](https://www.charitycompare.org.uk/browse/poverty) - [Charities in Newcastle](https://www.charitycompare.org.uk/cities/newcastle) ### Similar legal advice charities Top-rated peers by CharityCompare score - [CITIZENS ADVICE WORCESTER AND HEREFORDSHIRE](https://www.charitycompare.org.uk/charity/citizens-advice-worcester-and-herefordshire) 99/100 · £2.2m - [WATFORD CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/watford-citizens-advice-bureau) 99/100 · £615k - [LEWES DISTRICT CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/lewes-district-citizens-advice-bureau) 99/100 · £521k - [Citizens Advice Somerset](https://www.charitycompare.org.uk/charity/citizens-advice-somerset) 96/100 · £2.3m ## How can you share The North Tyneside Citizens Advice Bureau's rating? 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For this charity ## How do you add The North Tyneside Citizens Advice Bureau's rating to your site? Free to use — a lightweight HTML badge or an embeddable score widget, each linking back to this independent profile and our [methodology](https://www.charitycompare.org.uk/methodology). BadgeScore widget [♥ CharityCompare Clarity Score 90/100 ★★★★★](https://www.charitycompare.org.uk/charity/the-north-tyneside-citizens-advice-bureau) Lightweight HTML badge (no iframe) — paste anywhere ♥ CharityCompare Clarity Score 90/100 ★★★★★ Copy code ## Frequently asked questions Common questions about The North Tyneside Citizens Advice Bureau's rating, finances, and Charity Commission status. Is The North Tyneside Citizens Advice Bureau a good charity? + The North Tyneside Citizens Advice Bureau scores 90 out of 100 (5 stars — Exceptional) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 100% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate. Is The North Tyneside Citizens Advice Bureau a legitimate charity? + Yes — The North Tyneside Citizens Advice Bureau is a legitimate registered charity (charity number 1154666). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1154666. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact. What is The North Tyneside Citizens Advice Bureau's charity number? + The North Tyneside Citizens Advice Bureau's charity number is 1154666. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals. What is The North Tyneside Citizens Advice Bureau's charity rating? + The North Tyneside Citizens Advice Bureau scores 90 out of 100 on CharityCompare (5 stars — Exceptional). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking. Does The North Tyneside Citizens Advice Bureau have reviews and complaints? + CharityCompare does not host public user reviews for The North Tyneside Citizens Advice Bureau. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts. For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate. How much of my donation reaches The North Tyneside Citizens Advice Bureau? + According to its 2025 regulator filing, 100% of The North Tyneside Citizens Advice Bureau's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift. What are The North Tyneside Citizens Advice Bureau's overheads? + According to its 2025 regulator filing, fundraising costs were about 0% of total expenditure and combined overheads (fundraising plus governance) were about 1% of total expenditure at The North Tyneside Citizens Advice Bureau. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what The North Tyneside Citizens Advice Bureau's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register. How much income does The North Tyneside Citizens Advice Bureau receive? + The North Tyneside Citizens Advice Bureau reported £2.9m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing. Are The North Tyneside Citizens Advice Bureau's accounts up to date? + Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score. Where is The North Tyneside Citizens Advice Bureau based? + The North Tyneside Citizens Advice Bureau is listed at Newcastle · UK-wide · NE30 1ND and operates UK-wide, focused on legal advice. How does CharityCompare score The North Tyneside Citizens Advice Bureau? + We calculate a Clarity Score of 0–100 from four pillars in The North Tyneside Citizens Advice Bureau's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought. How often is this page updated? + This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and The North Tyneside Citizens Advice Bureau's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.