--- title: "Northumbrian Citizens Advice Bureau rating | CharityCompare" description: "Is Northumbrian Citizens Advice Bureau a legitimate UK charity? Clarity Score 91/100. Accounts 2025: income £5.0m · 100% on charitable activities. Reg 1155717." source: https://www.charitycompare.org.uk/charity/northumbrian-citizens-advice-bureau retrieved: 2026-08-18T02:51:17.511Z license: "Charity data © Crown copyright, Open Government Licence v3.0" --- Quick answer ## Is Northumbrian Citizens Advice Bureau a good charity? Northumbrian Citizens Advice Bureau scores 91/100 (5 stars, Exceptional) on CharityCompare's Clarity Score, calculated from its UK regulator filings. Its latest accounts year is 2025 (£5.0m total income, 100% of spending on charitable activities). This reflects financial transparency and stewardship on paper — not the real-world impact of its programmes. See the full breakdown. United Kingdom | Reg [1155717](https://www.charitycompare.org.uk/charity/northumbrian-citizens-advice-bureau) | Registered charity | [Official website](https://www.citizensadvicenorthumberland.org.uk/) | [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1155717) Donate ## How can you give to NORTHUMBRIAN CITIZENS ADVICE BUREAU? You leave CharityCompare to complete a donation on the official NORTHUMBRIAN CITIZENS ADVICE BUREAU form. We do not process payments or take commission. Opens their official online donation form. [Donate](https://www.citizensadvicenorthumberland.org.uk/?utm_source=charitycompare&utm_medium=referral&utm_campaign=donate&utm_content=1155717) ## What does Northumbrian Citizens Advice Bureau do? Northumbrian Citizens Advice Bureau is a registered charity (no. 1155717) working in legal advice across the United Kingdom. Its latest Charity Commission filing directs 100% of spending to charitable activities, holding roughly 5 months of reserves, and files its annual accounts on time. Reported income has been growing (≈28% a year). CharityCompare's Clarity Score rates the organisation only from public Charity Commission accounts — accountability, financial health, efficiency and community support — not the quality or impact of its programmes. Summarised from public filings — Northumbrian Citizens Advice Bureau hasn't added its own description yet. [Work here? Add it free →](https://www.charitycompare.org.uk/claim?charity=northumbrian-citizens-advice-bureau) **In short:** NORTHUMBRIAN CITIZENS ADVICE BUREAU scores 91 out of 100 (5 stars). 100% average program spend (3-year average). Filings are up to date with no major concerns. ## What is Northumbrian Citizens Advice Bureau? Northumbrian Citizens Advice Bureau has a Clarity Score of 91 out of 100 on CharityCompare (5 stars, Exceptional). Charity Commission registration number 1155717. Status: Registered. Primary cause area: Legal advice. Latest accounts year 2025: total income £5.0m, with 100% of expenditure on charitable activities. Accounts filing: up to date. Reserves: approximately 5 months of operating costs. No major red flags from our filing review. Scores are independent and based on official filings — not a donation recommendation. Data from [Charity Commission register](https://register-of-charities.charitycommission.gov.uk/), last updated 17 July 2026. Overall score 91/100 5★ · Exceptional Cause spend 100% 3-yr avg · charitable activities Accountability 100/100 Finance beacon Income £5.0m Latest year 2025 Reserves 5 mo Months of running costs Accounts filing On time Charity Commission Fundraising efficiency not stated · 1% overhead · Website on register · Confidence: high ## How does NORTHUMBRIAN CITIZENS ADVICE BUREAU compare? Clarity Score percentile against similar UK charities — the share of peers NORTHUMBRIAN CITIZENS ADVICE BUREAU scores higher than. Income band (£5m–£10m)90thpercentile **Scores higher than 90% of 619 charities in its income band** · 91/100 vs 78 peer average (marker). Legal advice charities75thpercentile **Scores higher than 75% of 48 charities in this cause** · 91/100 vs 86 peer average (marker). ## How reliable is Northumbrian Citizens Advice Bureau's data? Source Charity Commission (England & Wales) Accounts year 2025 Filing date 24 June 2026 Profile reviewed 17 July 2026 High confidence — complete filing data Scores reflect the latest annual accounts on the register. Clarity Score measures how clearly the charity accounts for money in those filings — not programme impact. Contains public sector information licensed under the Open Government Licence v3.0. Sources: [Charity Commission for England and Wales](https://register-of-charities.charitycommission.gov.uk/), [Office of the Scottish Charity Regulator](https://www.oscr.org.uk/) and [Charity Commission for Northern Ireland](https://www.charitycommissionni.org.uk/). [Open Government Licence v3.0](https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/). ## What is Northumbrian Citizens Advice Bureau's Beacon report? Detailed accountability and finance metrics from UK regulator filings — structured for transparency in our four-beacon report. ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 | Metric | Score | Value | | --- | --- | --- | | Filing history (5 years) 100% on-time over five years = 15 pts · one late filing = 5 pts · two or more = 0 pts. | 100% | 15/15 pts | | Trustee oversight Three or more trustees on the register = 15 pts, scaled down for fewer (governance red flag below three). | 100% | 11 trustees · 15/15 pts | | Declared policies Safeguarding (4) · conflict of interest (3) · volunteer management (3) — from Charity Commission annual return. | 100% | 10/10 pts | ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 93/100 | Metric | Score | Value | | --- | --- | --- | | Reserves (months of cash) 3–24 months = full marks, tapering on both sides · 0 months or 4+ years (hoarding) = 0 pts. | 100% | 5 months · 15/15 pts | | Income stability / growth +20% or more over the window = 10 pts · flat = 5 pts · −20% or worse = 0 pts, scaled between. | 100% | 10/10 pts · 3-year average | | Liabilities to assets 0% liabilities-to-assets = 5 pts, scaling down to 0 pts at 60%+ debt. | 60% | 24% · 3/5 pts | ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 100/100 | Metric | Score | Value | | --- | --- | --- | | Program expense ratio 90%+ on charitable activities = full marks, scaling down to 0 pts at 50% or below. | 100% | 100% · 10/10 pts (3-year average) | | Fundraising efficiency ≤10p to raise £1 = full marks, scaling down to 0 pts at 40p or above (fundraising cost ÷ income). | 100% | 0p per £1 income · 10/10 pts (3-year average) | ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 30/100 | Metric | Score | Value | | --- | --- | --- | | Volunteer-to-staff ratio Volunteers at 2x staff or more = full marks · no volunteers = 0 pts, scaled between. | 30% | 75 volunteers / 140 staff · 3/10 pts | [How we calculate beacon scores →](https://www.charitycompare.org.uk/methodology) ## What is Northumbrian Citizens Advice Bureau's Clarity Score? 91/100 total · Exceptional · 5 of 5 stars Four pillars (40 + 30 + 20 + 10 points) from Charity Commission filings — see methodology for full weightings. 100/100 Accountability & Transparency 93/100 Financial Health 100/100 Financial Efficiency 30/100 Community Support ### Accountability & Transparency Baseline trust from filing discipline, board oversight, and declared governance policies. 100/100 Filing history (5 years)15/15 pts Trustee oversight11 trustees · 15/15 pts Declared policies10/10 pts ### Financial Health Stability and solvency — reserves, revenue trend, and debt from Charity Commission accounts. 93/100 Reserves (months of cash)5 months · 15/15 pts Income stability / growth10/10 pts · 3-year average Liabilities to assets24% · 3/5 pts ### Financial Efficiency How efficiently funds reach the cause — program spend and fundraising cost ratios. 100/100 Program expense ratio100% · 10/10 pts (3-year average) Fundraising efficiency0p per £1 income · 10/10 pts (3-year average) ### Community Support Grassroots backing from Charity Commission workforce data — volunteers vs paid staff. 30/100 Volunteer-to-staff ratio75 volunteers / 140 staff · 3/10 pts ## How much does Northumbrian Citizens Advice Bureau raise and spend? Latest filed year 2025 · Source: Charity Commission filings | Category | Amount | % of spend | | --- | --- | --- | | Total income | £5.0m | — | | Total expenditure | £4.8m | — | | Charitable activities | £4.8m | 100% | | Governance & admin | £28k | 1% | 100%On charitable activities ## Where does the money go? Latest accounts (2025) · £4.8m spent - Charitable activities100% · £4.8m - Governance1% · £28k ## What trust indicators does Northumbrian Citizens Advice Bureau have? Pulled from the Charity Commission register — filing behaviour, board size, and workforce where reported. - ✓ Accounts filed on time up to date · last filing 24 June 2026 - ✓ Trustee board size (3–12) 11 trustees on the Charity Commission register - ✓ Workforce on register 140 employees · 75 volunteers (1:1 volunteer-to-staff) Fundraising Regulator Not listed as member Separate from our financial scores — shows whether the charity follows the Code of Fundraising Practice. [Check Fundraising Regulator →](https://www.fundraisingregulator.org.uk/members/) Official register Reg 1155717 Full trustee list, accounts, and regulatory history on the Charity Commission. [View on Charity Commission →](https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1155717) ### Trustees & officers - Tim Frazer since 2019 - Kirsty Emma Connell since 2021 - Benjamin Waugh since 2021 - Christine Holland since 2022 - NEIL THOMPSON CB since 2023 - Jane Iley since 2023 - Mila Savannah ten Hove since 2023 - Catherine Jane Robinson since 2023 - Daniel John Armit since 2024 - David Arthur Laux since 2024 - Lucy Anne Ballantyne since 2024 100 How we score charities +The Clarity Score is a 100-point rating from UK regulator filings (Charity Commission for England and Wales, OSCR and CCNI). Four pillars — Accountability & Transparency (40), Financial Health (30), Financial Efficiency (20), and Community Support (10) — each scored on a continuous scale, not pass/fail cutoffs. A statutory inquiry sets the score to 0 automatically. [Full methodology →](https://www.charitycompare.org.uk/methodology) Accountability & Transparency Scored from filings 40 points — filing history (15), trustee oversight (15, scaling up to a board of three or more), declared policies (10). Financial Health Scored from filings 30 points — reserves (15, full marks 3–24 months, tapering on both sides), income stability (10), liabilities to assets (5, scaling down as debt rises). Financial Efficiency Scored from filings 20 points — program expense ratio and fundraising cost, each on a graduated scale (not a single cutoff). Kept at 20% of the total: financial-ratio scoring alone is not a reliable effectiveness signal (see "why not just an overhead ratio?" below). Community Support Scored from filings 10 points — volunteer-to-staff ratio from Charity Commission workforce data, scaling continuously up to a 2:1 ratio. Overall score Sum of all pillar points. Display stars use the same bands as the labels: 90–100 → 5★ Exceptional; 75–89 → 4★ Good; 60–74 → 3★ Needs improvement; 1–59 → 2★ Poor; 0 → not rated. ## How have Northumbrian Citizens Advice Bureau's finances changed over five years? - Income - Spending - Cause spend Values in £ thousands · Cause spend plotted only when the filing discloses a split · Source: Charity Commission accounts ## What are the key facts about Northumbrian Citizens Advice Bureau? Overall score 91/100 (5★) Income £5.0m Cause spend 100% of expenditure Reg number 1155717 Scope UK-wide Reserves 5 months Trustees 11 Accounts year 2025 Filing up to date ## How does NORTHUMBRIAN CITIZENS ADVICE BUREAU compare, and where else can you look? [Compare NORTHUMBRIAN CITIZENS ADVICE BUREAU with others](https://www.charitycompare.org.uk/compare-charities?ids=northumbrian-citizens-advice-bureau) [More legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) [How we score charities](https://www.charitycompare.org.uk/methodology) ### Where NORTHUMBRIAN CITIZENS ADVICE BUREAU sits The causes this charity is classified under, and other charities working nearby. - [legal advice charities](https://www.charitycompare.org.uk/browse/legal-advice) - [poverty charities](https://www.charitycompare.org.uk/browse/poverty) - [education charities](https://www.charitycompare.org.uk/browse/education) ### Similar legal advice charities Top-rated peers by CharityCompare score - [CITIZENS ADVICE WORCESTER AND HEREFORDSHIRE](https://www.charitycompare.org.uk/charity/citizens-advice-worcester-and-herefordshire) 99/100 · £2.2m - [WATFORD CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/watford-citizens-advice-bureau) 99/100 · £615k - [LEWES DISTRICT CITIZENS ADVICE BUREAU](https://www.charitycompare.org.uk/charity/lewes-district-citizens-advice-bureau) 99/100 · £521k - [Citizens Advice Somerset](https://www.charitycompare.org.uk/charity/citizens-advice-somerset) 96/100 · £2.3m ## How can you share Northumbrian Citizens Advice Bureau's rating? 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Free to use — a lightweight HTML badge or an embeddable score widget, each linking back to this independent profile and our [methodology](https://www.charitycompare.org.uk/methodology). BadgeScore widget [♥ CharityCompare Clarity Score 91/100 ★★★★★](https://www.charitycompare.org.uk/charity/northumbrian-citizens-advice-bureau) Lightweight HTML badge (no iframe) — paste anywhere ♥ CharityCompare Clarity Score 91/100 ★★★★★ Copy code ## Frequently asked questions Common questions about Northumbrian Citizens Advice Bureau's rating, finances, and Charity Commission status. Is Northumbrian Citizens Advice Bureau a good charity? + Northumbrian Citizens Advice Bureau scores 91 out of 100 (5 stars — Exceptional) on CharityCompare's Clarity Score, our independent read of its UK regulator filings. Around 100% of its spending goes to charitable activities and its accounts are up to date. That reflects how transparent and financially healthy it looks on paper — it does not measure the real-world impact of its work, so treat it as one factor alongside the cause you care about. CharityCompare never tells you where to donate. Is Northumbrian Citizens Advice Bureau a legitimate charity? + Yes — Northumbrian Citizens Advice Bureau is a legitimate registered charity (charity number 1155717). Verify it on the official register: https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/1155717. Registration proves status; Clarity Score then summarises filing transparency on paper, not programme impact. What is Northumbrian Citizens Advice Bureau's charity number? + Northumbrian Citizens Advice Bureau's charity number is 1155717. Check that number on the official register (Charity Commission, OSCR or CCNI) or this CharityCompare profile before you donate — scammers sometimes reuse real numbers on fake appeals. What is Northumbrian Citizens Advice Bureau's charity rating? + Northumbrian Citizens Advice Bureau scores 91 out of 100 on CharityCompare (5 stars — Exceptional). The Clarity Score V1 sums four pillars from UK regulator filings: Accountability & Transparency (40 pts), Financial Health (30), Financial Efficiency (20), and Community Support (10). Stars use the same bands as those labels — 90+ is 5★ Exceptional. It is not an impact ranking. Does Northumbrian Citizens Advice Bureau have reviews and complaints? + CharityCompare does not host public user reviews for Northumbrian Citizens Advice Bureau. Instead you get a filing-based Clarity Score, cause spend, reserves and red flags such as late accounts. For formal complaints about a charity, contact the Charity Commission, OSCR, CCNI or the Fundraising Regulator as appropriate. How much of my donation reaches Northumbrian Citizens Advice Bureau? + According to its 2025 regulator filing, 100% of Northumbrian Citizens Advice Bureau's total spending went to charitable activities (3-yr avg across disclosed years). That is the closest official figure to "how much of your donation reaches the cause" — it is an average across all spending in the filing, not a pound-by-pound breakdown of an individual gift. What are Northumbrian Citizens Advice Bureau's overheads? + According to its 2025 regulator filing, combined overheads (fundraising plus governance) were about 1% of total expenditure at Northumbrian Citizens Advice Bureau. The filings CharityCompare uses do not publish CEO or senior-staff pay, so we cannot say what Northumbrian Citizens Advice Bureau's chief executive is paid — where disclosure rules apply, senior pay appears in the trustees' annual report on the Charity Commission register. How much income does Northumbrian Citizens Advice Bureau receive? + Northumbrian Citizens Advice Bureau reported £5.0m total income in its 2025 accounts, based on UK regulator filings. Five-year trend: growing. Are Northumbrian Citizens Advice Bureau's accounts up to date? + Filing status: up to date (last filing 2026-06-24). CharityCompare flags late or missing accounts separately from the financial score. Where is Northumbrian Citizens Advice Bureau based? + Northumbrian Citizens Advice Bureau is listed at United Kingdom and operates UK-wide, focused on legal advice. How does CharityCompare score Northumbrian Citizens Advice Bureau? + We calculate a Clarity Score of 0–100 from four pillars in Northumbrian Citizens Advice Bureau's regulator filings: Accountability & Transparency (40 points — filing history, trustees, policies), Financial Health (30 — reserves, income trend, debt), Financial Efficiency (20 — cause spend and fundraising cost, on a graduated scale) and Community Support (10 — volunteer-to-staff ratio). An open statutory inquiry scores 0. The score measures reporting on paper, not programme impact. CharityCompare is free for donors, takes no commission on donations, and scores cannot be bought. How often is this page updated? + This profile was last updated on 17 July 2026 from the latest UK regulator data available to CharityCompare, and Northumbrian Citizens Advice Bureau's most recent accounts cover 2025. Scores and figures refresh whenever we re-ingest the register, so the page reflects our latest data pull rather than a one-off review.